I booked a high floor room, as advertised in the booking section but when I checked in they gave me a room on the first floor! Only after I complained and showed them my booking, they put me on the third floor. When I arrived the security guard showed me the wrong entrance. The hotel itself is not bad though.
自動翻訳
Sumaisi
2023年8月21日
The Hotel is great, the location is close to alot of amenities. The stuff was helpful
自動翻訳
Kukhanya
2022年4月11日
This was really great. The breakfast was also great however please reduce the salt on your food. And the meat be taken out the oven so that it doesn’t dry out. The rest of the hotel was absolutely amazing!!! Also please change the feather cushions. They looked rather old
自動翻訳
ゲスト
2024年3月16日
Our one week stay was great and will surely recommend this hotel.Spacious rooms, very clean. Amazing ocean view of the harbour Friendly and helpful staff. going out of there way to assist us. The beakfast buffet was excellent and the restaurant staff was very accomodating
自動翻訳
ゲスト
2024年3月15日
Very nice and clean and friendly staff with very good location and service excellent service and excellent staff they have been working with us and have been working hard and very supportive and they are available all the time
自動翻訳
ゲスト
2024年2月19日
I had a lovely stay during this weekend. From check-in to check out, the staff were friendly & attentive. The Spa is exceptional. My room was lovely with a huge balcony. The food needs to be improved on & sometimes the lift can take some time to reach you. The bar has limited options. It is best to carry your own alcohol. I will definitely revisit soon.
自動翻訳
ゲスト
2024年2月17日
The carpet is old & smelly and the cockroaches are running wild there.The hotel needs to be renovated. The place has had its days, but the waitresses and recption staff are friendly. They had very nice curry though.
自動翻訳
ゲスト
2024年1月29日
Best hotels in Durban. Excellent service all round and most friendly staff. Enjoyed every minute of our stay right from check in to check out. Highly recommend. Just needs a little more options on the breakfast menu
自動翻訳
wnyemb660677
2024年1月15日
Best trip ever especially for my 7 year old Autistic child whom was treated with respect and a princess she is. I thank and honour the manager of the breakfast crew for his hospitality and all his crew. Thank you