Booked for 3 nights, my wife for work and me tagging along for a break. Hotel appearance is pleasant enough and short walk into centre of town. However, mid-twenties outside and no aircon in any rooms. Construction work going on so aircon turned off. According to hotels website, construction should be finishing today, but apparently not!! Constant banging and drilling all day - impossible to work in the room! Reception not able to give us another room as we will hear the noise everywhere.,,though it will only be during the day up to 5/6pm!!!! Oh that’s ok then…we’ll go and sit in the park all day until they’ve finished for the day shall we…,bloody ridiculous!! It seems as long as they state on their website that there is construction work going on (even beyond the date stated), then that gives them carte blanche to do what they like! Frankly, that’s appalling customer service and we won’t be staying here again in the future. Save yourselves the pain and stay somewhere else!
The hotel carries both names because it's located in two buildings. Be aware though, that this is not a hotel for anyone with mobility issues. Neither building seems to have a working lift and there are some extremely steep stairs if you are located in the Tulip Hotel. The rooms are not very big but they do have everything you need (although I couldn't get my heating to work). Breakfast costs extra and is not cheap, but there is an amazing selection of hot and cold foods and the staff will happily bring you any type of coffee you wish. The staff are lovely and very helpful. There is a nice large bar area for relaxing in. I would think this hotel would be great for people on business on a budget. The hotel is within easy walking distance of the city centre and Grote Markt as well as about 10 minutes' walk from the train station.
The location is great, the room design is also great, the beds and pillows are good. However, i had two things in my booking (through their own webpage) queen sized bed and air condition. When i got to the hotel i got, what they called, ”an upgrade” so i got a suite at the top with a comfortable 30 degrees indoor and an air-condition that was blowing outside air aka, a wall mounted fan. The night guy was really friendly and offered me 00:25 a room with a functioning AC but no queen sized bed. Second night i got a room with AC and a queen sized bed, but the AC stopped working with the outside temp got to 25, then it just shut down and the room got hot and humid again. I paid an extra $25 to get a queensized bed and when i went to the front desk and demanded a refund or a voucher they kept their line saying i got an upgrade of my room and was not eligible for a $20 (out of a total 200-250$). They however did refund me the $20 when i compared the upgrade from a rental car if you order a compact car but get a Rolls Royce with three wheels; in theory its an upgrade but you still want to be able to ride the car. It is a shame for the hotel, everything else was great and they would have gotten away with it if they at least showed some interest in customer success management.
When you stay at Otium Hotel in Roosendaal, you'll be next to a golf course, just steps from De Stok Golfbaan and 7 minutes by foot from Rosada Factory Outlet. This golf hotel is 8.4 mi (13.5 km) from Water Park and 8.5 mi (13.7 km) from Grote Markt.
Pamper yourself with a visit to the spa, which offers massages.
At Otium Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Digital television is provided for your entertainment. Partially open bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Dit hotel en restaurant is zijn 4 sterren meer dan waard. Zeer vriendelijk en behulpzaam personeel en kamers waar op de kleinste details is gelet. Minibar gevuld met water, bier en zoete en zoute snacks, in de badkamer zelfs oorstokjes, de betere shampoo en douchegel tot doekjes voor je schoenen op te blinken toe. Geen gedoe met wifi-codes maar gewoon inloggen, heerlijke comfortabele bedden, een grote televisie ipv die zakdoek die meestal tegen de muur hangt en zoals we van Nederland gewend zijn alles kraaknet. Het restaurant behoort bij een van de betere die ik al bezocht heb, we hadden gekozen voor de 5 gangenmenu en wat een smaaksensatie was dat! Geen ouderwetse traditionele gerechten maar een moderne keuken met verschillende ingrediënten die elke keer weer verrasten. Ook hier weer een zeer vriendelijke bediening en zeker genoeg personeel om iedereen in een oogwenk te bedienen. Als je in Roosendaal bent en je moet er niet overnachten bezoek dan toch zeker het restaurant eens. Ons zien ze er nog terug.
The location is great, the room design is also great, the beds and pillows are good. However, i had two things in my booking (through their own webpage) queen sized bed and air condition. When i got to the hotel i got, what they called, ”an upgrade” so i got a suite at the top with a comfortable 30 degrees indoor and an air-condition that was blowing outside air aka, a wall mounted fan. The night guy was really friendly and offered me 00:25 a room with a functioning AC but no queen sized bed. Second night i got a room with AC and a queen sized bed, but the AC stopped working with the outside temp got to 25, then it just shut down and the room got hot and humid again. I paid an extra $25 to get a queensized bed and when i went to the front desk and demanded a refund or a voucher they kept their line saying i got an upgrade of my room and was not eligible for a $20 (out of a total 200-250$). They however did refund me the $20 when i compared the upgrade from a rental car if you order a compact car but get a Rolls Royce with three wheels; in theory its an upgrade but you still want to be able to ride the car. It is a shame for the hotel, everything else was great and they would have gotten away with it if they at least showed some interest in customer success management.
The hotel carries both names because it's located in two buildings. Be aware though, that this is not a hotel for anyone with mobility issues. Neither building seems to have a working lift and there are some extremely steep stairs if you are located in the Tulip Hotel. The rooms are not very big but they do have everything you need (although I couldn't get my heating to work). Breakfast costs extra and is not cheap, but there is an amazing selection of hot and cold foods and the staff will happily bring you any type of coffee you wish. The staff are lovely and very helpful. There is a nice large bar area for relaxing in. I would think this hotel would be great for people on business on a budget. The hotel is within easy walking distance of the city centre and Grote Markt as well as about 10 minutes' walk from the train station.
Booked for 3 nights, my wife for work and me tagging along for a break. Hotel appearance is pleasant enough and short walk into centre of town. However, mid-twenties outside and no aircon in any rooms. Construction work going on so aircon turned off. According to hotels website, construction should be finishing today, but apparently not!! Constant banging and drilling all day - impossible to work in the room! Reception not able to give us another room as we will hear the noise everywhere.,,though it will only be during the day up to 5/6pm!!!! Oh that’s ok then…we’ll go and sit in the park all day until they’ve finished for the day shall we…,bloody ridiculous!! It seems as long as they state on their website that there is construction work going on (even beyond the date stated), then that gives them carte blanche to do what they like! Frankly, that’s appalling customer service and we won’t be staying here again in the future. Save yourselves the pain and stay somewhere else!