ホテルからの返信: Dear Guest,Your pleasant experience at Leonardo Berlin is heartening to hear. It's wonderful to know that you found the cleanliness and breakfast to your liking, as we strive to maintain high standards in every aspect of our service. Your comments on our comfortable sleep and complete facilities are especially gratifying, since our aim is to provide a convenient and comfortable stay to our guests.We're also pleased to hear that you found our location convenient for shopping and dining. Your positive remarks truly motivate us to continue doing our best.Thank you for choosing Leonardo Berlin. We hope to welcome you back soon.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
ホテルからの返信: Dear User,Your positive remarks about your stay at Leonardo Berlin are greatly appreciated. It's wonderful to learn that you found our location, amenities and service to your liking, and that our early check-in and parcel services added to your convenience.We are particularly pleased to learn that the cleanliness of our rooms met your expectations. Our cleaning staff will be delighted to hear that their dedication and hard work has been recognized.Thank you for choosing Leonardo Berlin for your stay. We look forward to welcoming you again in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
ホテルからの返信: Dear Chileleyimituandedashu,It's delightful to hear that you enjoyed your stay with us and found our location near the Berlin Exhibition Hall convenient. I'm also pleased to know that our breakfast met your expectations. Our team strives to provide an enjoyable experience for all of our guests, and we are looking forward to welcoming you again at Leonardo Berlin in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
ホテルからの返信: Dear Guest,It's delightful to hear that you found our rooms comfortable and our breakfast satisfying. We always aim to provide a pleasant stay for our guests, and your comments on the convenient transportation around our hotel are appreciated.We understand that you found our room a bit small. At Leonardo Berlin, we do offer a variety of room types to cater to different preferences, and we would be more than happy to help you select a room that better suits your needs for your next stay.Your point about the toiletries is well noted. Indeed, guests can request additional amenities from our front desk, as we strive to cater to their needs while they stay with us.We are grateful for your positive review and hope to have the pleasure of welcoming you back again in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East