ベストウェスタン シタデル(Best Western Citadelle Besancon)

Excellent hotel situated near to the Citadel and local restaurants. 5 min walk from the nearest tram stop. Reception staff (fluent in English) were welcoming and helpful. Breakfast buffet was great, French pastries, yoghurts, juices and hot drinks available. There is the main building where I stayed and an annex where some colleaues stayed...the annex has a seperate entrance next to the entrance gates and is right by the road and my colleague was woked at 5am by a rubbish lorry outside. No such problem in the main building where I was so would recommend staying in the main building if you can.

Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.

Great hotel. Would definitely come back for a stay during my next visit to Besancon.

This hotel was nice and clean with very helpful front desk staff. The room requests were met to the last detail, which was greatly appreciated. The bedding was blissfully unfragranced and decent cotton - beds comfortable with extra pillows easily available. The only downside were the old air conditioning units that did nothing to keep the room cool at night which made for seriously sweaty evenings. Even though the nights cooled to around 16c by morning this made it extremely hard to sleep even with the window open. I can’t imagine how much worse it will be when temperatures get over 30c later in the summer! I’d have expected better from a Best Western on that aspect.

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..

Great location, easy to find by car with the advantage of pre-bookable car parking. On the edge of the old town so perfect for walking to local restaurants, sites and shops. Also very easy walking distance up to the Cathedral and Citadelle. Reception staff were very helpful with maps and directions on check-in. Breakfast was excellent, a large well stocked buffet in a large spacious restaurant.

Good located and very friendly personnel. Rooms ok.

Secure bike storage, clean rooms, very friendly and helpful receptionist at check in (afternoon of 15th May), water dispenser in reception… all making it great for a bike stopover. Very well located for a visit to citadel and for EV6 bike path too. Only downside was that the rooms are on the dark side at night - no central ceiling light.