ビッグベアレイクフロントロッジ(Big Bear Lake Front Lodge)

Self service Breakfast available. Room is a bit old but clean, my room has a lake view is a plus for my stay!

The bed is comfortable and has a super nice lake view, but the room is relatively small, and not suitable for a big family. Simple breakfast: coffee, waffle, etc.

私たちが泊まった部屋は清潔でしたが、時々うるさかったです。横に洗濯室かユーティリティルームがあったと思います。階段を上る人や廊下を歩く人の声が聞こえました。ヒーターはすぐに温まらず、少し音がしました。

クリスマスに宿泊を予約しました。午後 3 時のチェックインまでに部屋の準備ができず、ホテルは満員にもかかわらず、スタッフは 2 人しかいませんでした。午後 5 時まで部屋の準備ができませんでした。影響を受けた人は複数で、全員が外で部屋を待っていました。トラブルに対する補償として 30 ドルのクレジットを約束しましたが、まだ届いていません。ビッグ ベアを訪れるなら、他の場所に泊まることを強くお勧めします。スタッフがいないなら、お客様の予約は受け付けないでください。

1 泊 330 ドルの割には部屋が狭すぎます。クローゼットのスペースはありません。全身鏡もありません。安いモーテルに用意されているホットタブ用のタオルやバスローブさえありません。タオルはむき出しの糸で、フェイスタオルは 1 枚しかありませんでした。1 泊 300 ドル以上の宿泊料金に見合う価値はまったくありません。

Not bad, but for the money is not the best but everything is expensive now days The included breakfast is non exciting by the way

First of all, I arrived at 2 pm, check in was 3. I have a disability couldn’t hold my urination, I had to use the restroom otherwise something bad was happening. I begged the clerk to please let me use the restroom of the room while she said it was empty and the cleaning persons are there to clean the room. I begged her I have disability and I must use the restroom, while they’re cleaning I go quickly use the restroom and come back. She said if I let you go, I’ll be fired! Ridiculous!!! I couldn’t believe that some one with a disability would be treated like that! Horrible ever. The breakfast, we asked about timing of it the night before, the clerk said 8 am to 10 am is the breakfast time. So we went at 9 am, everything was gone , except 2 apples, and coffee.. and she kept saying sorry sorry we don’t have anything. This is not right! I paid extra money for breakfast, this is ridiculous we only grabbed one candy cause my mom blood sugar was low, she was almost faint. If I knew there was nothing to eat, I wouldn’t pay extra for breakfast. Also I paid extra for lake view room, but you even could see the lake. I’m posting everything with pictures that way no one feels I’m lying! This is not acceptable and I will ask to return my money!

The property was fairly cheap and pretty nice considering the price. I enjoyed the service from the front desk and the room was clean and a good theme. There was a few damaged items in the room when we got there such as a broken air conditioning, rippped up wall paper, toilet seat that had a Crack on the floor next to it with a little bit of water coming out, and chewed up cabinets. But they were fairly unnoticable and out of sight. My favorite thing about the room was the fireplace it has, although not very strong, it was a nice touch. The property also had access to the lake beach so you can easily go and view the lake from their pier

The rooms were nice, the beds were uncomfortable and squeaky. Nice distance to snow play areas, shopping and food.