ファイア サイド ロッジ(Fireside Lodge)

Nice offer to upgrade room. Worth it. Fair price for area. Nice people. Good value we believe.

Nice accommodations, right next to the lake and close to the village. The staff is very friendly and helpful.

Our family was in Big Bear over the NY weekend. Staff was very friendly and the room was clean, comfy and cozy. We had a room with a balcony that overlooks the lake. I would stay here again in the future since the hotel is very close to everything.

Stayed in a Family Chalet room. It felt roomy and had a kitchen with stove, oven, microwave, refrigerator, cups, plates, etc. it delivers a cabin experience, which my family enjoys. Many guests (including us) had dogs. Not a great value for what we paid, but then it was a holiday weekend.

Well placed to shopping and restaurants. Our room’s (#21) wall heater was a bit noisy. Aside from the normal metal expansion/ contracting of the heater, there was this lingering pinging noise that lasted thirty minutes or more. Staff apologized and assured it would be look into. Pool was closed for the season but looked very clean.

The room was clean & tidy overall we had a good stay the room had minor issues like low shower water pressure but I'm Shure that is the case with the majority of hotels. The towel shelf in front of the sink didn't fit well and was generally in the way, they should put a regular sink vanity with storage shelfs or drawers in it instead of a pedestal sink. The in room refrigerator was making faint sounds that kind of wakes you up in the night.

Very nice place. We got a chalet, very comfy and all supplies available to cook! Convenient parking and location.

The coffee machine wasn’t working properly. When I turned on the shower the water sprayed all over the ceiling and the shower head wasn’t screwed on correctly and it came off.