ホテル ビスタ アレグレ(Bypillow Irala)

1. 該酒店與預訂訊息不一致，同一地址酒店名稱不同。 2. 酒店前台盜取信用卡訊息，私自留下信用卡訊息，包括安全碼！！避雷！我已經掛失信用卡 3. 前台全程態度惡劣，令人作嘔 體驗：跟着導航找不到店，進去問，前台説不知道平台這家酒店。後面讓他再三確認，發現有預訂訊息。訂了單人房，床是0.8*1.8米，根本住不了兩人。朋友幫我拿行李，明確説明朋友不會留住，仍不讓上樓。在樓下大堂等候便開始轟人，説朋友在就要多收房費，説要報警恐嚇。和她爭辯，結果直接盜刷我的信用卡！！！

I am very happy by the room condition, staff behaviour and hygiene of the room.

Great stay. Airconditioning was very noisy so I turned it off. Other than that: good stay.

The receptionist was very helpful and friendly

Nice, clean, spacious. The luggage storage was awesome & really saved us. Staff was friendly & helpful

The only thing that kept me from posting 5stars in all the review was that the street signs around the property are not too visible, a couple of mosquitoes were in the room, and a couple of the throw pillows should be discontinued. Other than that, it was very good. Clean, close to a lot of things, nice amenities, and staff was very agreeable.

I had injured my foot and the lady at the desk helped me when i ordered food. She was so kind as to bring it up to my room when it arrived.

We had such a lovely time in this hotel. Everything was so smooth from start to finish and it’s absolutely beautiful inside. We got upgraded to a huge triple room - the bed was massive. The air con was lovely. Location is very walkable to Guggenheim and also to old town

Spacious room and modern bathroom with a seperate shower as well as a bath. There was an electric jug and coffee and tea making facilities which we really appreciated as this was not common in Spain. The receptionist gave us a map and advised us places to go which was helpful too.