The staff was friendly and helped when we got to our room and the toilet would not flush. They upgraded us. I was disappointed that we showed up and was then informed of a $22 parking fee. This should be disclosed prior to our reservation.
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DANA
2024年2月5日
We really liked the hotel and staff. The only issue was that the hotel is undergoing renovations. Noisy during the day and we only had one small trash can in the bathroom. We had the kitchen suite. No trash cans on our floor either.
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Chris
2024年2月4日
Overall the room was clean and furnished. Only issue I found was some empty beer cans in a kitchen cabinet. No biggie I just tossed them in the trash. They were in the middle of a remodel of the lobby so it was dusty. The front desk staff was great, polite and accommodating. I would recommend. Walking distance to UAB and the Children’s hospital. Several food choices close by too.
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Bonnie
2024年1月30日
Under construction to say the least! Mouse feces in the cabinet. Cold water in the shower. The cable boxes and wires all fell out under the tv and were hanging above the fireplace. There was salt on the counter as if someone just ate there. No we’re to park because the lot is covered in construction materials. Nowhere to eat because that also was under construction. It was horrible.
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Michael
2024年1月17日
My stay was awesome. However, I have stayed at this location many times in the past. I do not like the fact you have to pay for parking now. Please reconsider the parking fee, especially in the past there has never been enough parking.
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Adam
2024年1月2日
New, clean rooms with all the necessary items except hand soap. Construction elevator seemed to be the only elevator working upon arrival but understandable due to ongoing renovations. Like the late check out time. Good stay.
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Jeffrey
2023年12月17日
Hotel under construction. Full of workers and dangerous to guests.
Should not be open to guests
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Wendell
2023年12月4日
This is a great hotel, very clean, and the service was also very good. However, renovation was going on, so there was construction material everywhere. Very little parking at hotel, but they still charge a 23 dollar a day fee for parking.
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Marija
2023年11月20日
The front desk was literally rude … said that there is an issue with my reservation and she refused to check my ******* app … then made me call ******* just so she takes the payment at the property .. I never had any issues with this sort of situation. Just her attitude made the stay very uncomfortable .