エクステンデット ステイ アメリカ セレクト スイーツ バーミンガム インヴネス

I have stayed at many ESA in different states and this one was by far the nastiest. front desk staff no nothing of customer service and are never present at front desk. rooms were not clean, some of the kitchenette appliances didn't work ( also wanted me to purchase my own cook ware). i was moved 3 times due to multiple issues. dirty floors, leaks, and loud noises all the time. Poor housekeeping. i think the main issues is that they have long term tenants in the building and have completely forgot about hospitality to non residents coming to the hotel. due to the location of this ESA, corporate should be ashamed of themselves for not improving and monitoring this location better. I have a laundry list of issues here..... in other words, DO NOT STAY HERE !!!

Judy at the desk is truly awesome! Very clean, quiet, well appointed, & safe. They really do everything to make this old veteran feel at home! The laundry facilities are awesome, the property is beautifully naintained, & very clean/comfy! Judy goes above & beyond in every way! Highly recommend!