バーミンガムのデルタホテル

Location of the hotel was excellent. Parking is £13 for the night on site. Room was clean. The aircon did not work and it’s was so got my partner almost fainted. I called up the manager who came along with the housekeeping. The housekeeping tried to say oh it’s motion sensored and you got to wait 30 minutes or so to come on. I’m standing there looking at her like say what again?! I explained to her nobody has time to wait around for the air con to come on for that long like tia 1994! Even the manager stood there who agreed it was hot. All our food had gone cold. And eventually 30 mins later they moved us to the room next door and from the word go it was so much cooler and the air con was working.. wait for it.. without anybody being there for the “motion a/c” to work. They didn’t do anything about the food that went cold, the inconvenience. Manager did offer to get us drinks but we don’t drink so pointless. He offered to reimburse £13 for parking again not worth it. Overall it was a poor experience but slightly made up for it when we moved room. This is not really the marriot experience and we made the mistake not to use the usual aloft hotel east side who are always 5/5!