ホームウッド スイーツ バイ ヒルトン デトロイト - トロイ(Homewood Suites by Hilton Detroit - Troy)

房間設施齊全，夠大

They are starting renovations. Lobby has been done. Rooms have not. Some struggle with cleanliness but when mentioned to front desk they corrected issue. Nice location.

Room was not clean, no other rooms available had to seek another hotel.

Front desk was great, but when using the restroom, one employee, after using the toilet walked out without washing her hands. Walking through the property there was trash on the floor and in the elevator. The carpets are worn and filthy. The room appeared clean. The bed had the most uncomfortable mattress ever. Some of the electrical outlets didn’t work and the microwave was sticky.

I have stayed at this hotel four times. The other three times I would give all five stars. This time I give two stars. The staff was very friendly and they were excellent. The room that I stayed in was disgusting. There were spider webs in every inch of the bedroom where the ceiling meets the wall. There were ants coming out of the kitchen sink. There was a chicken bone sitting on the floor that I had to clean up from the previous person who stayed. When I get to my hotels I always check the beds to make sure there are no bed bugs. There were no bed bugs but what I found was the mattress was soiled with somebody's blood on both sides of the mattress it looked like somebody had been murdered. I ended up going to Walmart and buying an entire comforter set just to cover everything that they provided for me and then I left it all there because it was way too disgusting to bring home. It certainly seems that the hotel is starting to go downhill from my previous visits and I may never stay here again.

I enjoyed my stay. It was very clean. I loved the makeup remover packs in the bathroom. that was a nice touch.

We were in a handicapped room which was the farthest room from the elevator. My husband was worn out going back and forth from elevator. Really bad positioning for a handicapped room. The wallpaper was falling down and the vinyl floor was peeling up in front of bathoom door. The towel bar fell off the wall in the bathroom. There were no cups in the bathroom. I could not find any silverware until the last morning. But the room was clean but the bedding smelled musty.

Children were playing in the hallway until 10:30 pm and it was very noisy and there is no sound proofing at all. I can't take a rest during stayed here 2 nights.

Staff was great! Room outdated and showing heavy wear and staining. Located next to a small airport.