レディ ラック カジノ ブラック ホーク(Lady Luck Casino Black Hawk)

The hotel was nice and the staff was great. However, everything you would want, like ******, restaurants, and even band aids was at the Horseshoe. If the price is close next time that’s where I’ll stay. It would be much more convenient

The room was very comfortable, and provided everything to make a great spot to relax. We were very happy!

Nice ****** hotel. Room was cheap in mid December. I also ate at the casual sitdown restaurant/bar dinner and breakfast.. food was very good and very reasonable prices. The room was clean and the bed was comfortable. This is my go to spot when I am in the area. Monarch resort and ****** is across the street and within walking distance too..

Stay was okay, bed was very hard and the room very noisy. Lots of strange noises came through the room. Other than that it was okay place to stay.

The bed was hard and the room smell bad had to call front desk! The shower was bad too wasn’t draining fast enough to drain the water

Our room smelled like straight poop! After complaining they said there was a sewage issue on that side of the hotel. They moved us to a different room. Upon waking up to shower and get ready for the day, there was no hot water! When checking out I explained the issue and was just told “sorry our boilers are out”. Wasn’t offered any compensation for the problem as I felt we should have been reimbursed some kind of money for the horrible stay! Will not stay at this hotel again and will recommend any family or friends to stay away from this hotel in hopes they can have a better experience elsewhere.

Room is okay No hot water, run shower 15 min (6:30 am) Somebody knock on my door loudly at 3 am And one more time an hour later Scary place

There were absolutely no toiletries in the bathroom. None at all. There was also a very pungent smell when entering the room. We opened a window, which helped, but it was after midnight when we checked in, so nobody was at the front desk that we could speak with. Checking in through the kiosk was easy and it printed our room number with directions on getting there. Elevators require a room key to choose a floor which is a nice security feature. The hotel is connected to the ******s and it was easy to get back and forth between our room and the ****** floor.

We were close to the elevator and every time someone used it , it would squeek very noisely. could not sleep