From the minute we rolled up at reception we were made to feel genuinely welcome & the free token for a couple of drinks was as if to say a thank you for the patronage - a genius touch never experienced anywhere else ever. Room was immaculate, the separate lounge-type bar area much appreciated & the Club sandwich was perfect. Breakfast was such a joy we lingered longer than usual in such a grand room & proper linen napkins was a class touch. Food choice excellent, the cooked breakfast very tasty & the lady who attended us was so charming & attentive she sealed our decision to return at Christmas. A slight minus - the less than charming & seemingly unhappy afternoon female bar staff & it took two attempts just to secure a coffee & that was delivered with little grace. But I'm aware getting good staff can be more of a strain than making a profit so no big deal.
とても良い
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