Excellent location and free public car park next door. Basic decor in room but comfortable bed. Enjoyable dinner but breakfast unexciting. Welcoming staff.
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Harsh
2023年12月7日
Staff are amazing. Service is top notch. Rooms are aged. Furniture is old and looks unclean. Repair works made the morning very noisy, no notice served. Staff are truly awesome. Location is great too.
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Mark
2023年10月1日
The public areas are well kept and very clean the check in was good and the lady on reception was excellent and very helpful and friendly. We were only staying for one night on route to another location
The room had seen better days and the breakfast buffet was a real disappoin**ent. In country that has so many great Boulangers the quality of the morning goods was really poor mass produced part baked products the hot food was just awful. There are so many local places doing quality this was a huge disappoin**ent and why we didn’t take breakfast and sadly whilst running our stay did mean us leaving without a good memory of the hotel
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WILLIAM
2023年9月22日
Everything was great except we sent laundry out. It disappeared. They apologized and said they would “look after us” and said it would be next morning before we left (we were biking). It didn’t come until the afternoon and we had toured the town. We were then told that because we were still there we had not been affected so we would not be “looked after”. Well if that’s how it works, if we cancel a room they charge us! But if they fill the room then they “had not been affected”, would we then not have to pay for the room! Very poor attitude or customer service. All else was great at the hotel
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Christine
2023年7月17日
Nice, quiet hotel, view on the Loire river. Delicious breakfast buffet, efficient and courteous staff. A 5-10mn walk along the river to the castle and downtown with shops, bars, and restaurants. Easy public parking across the hotel, free at night and on Sunday.
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Rhona
2023年2月27日
The staff at Mercure Blois were friendly, efficient and very helpful. The dinners and breakfast were delicious.