アクレ オブ アフリカ ゲスト ベニュー(Acre of Africa Guesthouse)

On 8 August 2023 at 13:21, I called Acre of Africa Guest House to open the gate. They answered and said they will open the gate. In South Africa, too many people have hijacked at gates so I left rather than wait for them to respond. They finally called me back 17 minutes later. - but by then it was too late. Waiting for them to open the gate at night could have resulted in my kidnapping and murder - it's a scary thought. Now they're telling me they won't refund my money because I didn't wait at the gate. It's a terrifying thought - but one we must all remember to stay safe. Always be aware of your surroundings and trust your instincts. - if something doesn't feel right, it probably isn't. And always remember to keep your guard up. Safety first! They care more about money than the guest lives.

It is in a secure compound and you can tell things are tough still after covid. Plenty of onsite parking but rooms are small, clean but just not very modern. The rooms are scattered around the place, and small walk from reception. If you want to have, they need to be preorder and unfortunately the shower in mine didn't work so was inconvenient that I have to visit another room for a shower. Staff are onsite and friendly.

Staff is untrained and unhelpful. As I walked into reception the manager was shouting at kitchen staff.

Basic facilities that does not work in the rooms booked: kettle, cold shower. They did not see to check if they were fucntion before the room is ready. All the access are a bit strange, and walls are very thin. Overall, not a great stay.