メルキュール ボルトン ジョージアン ハウス ホテルの口コミ・レビュー・評判

Excellent hotel in a good location

Not bad for basic comfort . Clean and quiet but the sanitary wares are old

The hotel was clean and the bath/shower was fine. However, the food and staff were shocking, both for dinner and breakfast. Staff don't carry notepads so 8 ordered one main in 4 parts and as expected it came out wrong from the kitchen meaning it had to be sent back, which led to a cold dinner 10mins later when the heat lamp failed to keep the chips warm. Despite there being barely 3 tables at either meal no one seemed interested in helping. At breakfast I had to dig through the plates to find one not crusted with egg. The pastries, bread, and juices weren't stocked despite the quiet morning. The room was cold and on turning on the radiator, which was set to off in winter, there was no heat and the noise was horrendous, I recommend getting servicing in to bleed these and make sure they are working.

The sink was cracked in the bathroom. Otherwise, the room was great. Staff were very welcoming and friendly.

Stayed over as it was only 10 minutes away from my Christmas party venue. Really easy to get to, close to transport links and Middlebrook retail park (lots of breakfast/ dining options). Room was a little dated and there was a slight hole in one of the chairs but more than comfortable for what I needed. Would stay here again

Hotel had really friendly staff, clean rooms and tasty breakfast. The hot tub was a little chilly and the hotel was in need of some decoration but overall good value for money

Staff very pleasant

Fire alarm went off at 4am. Overall place could do with a refurb some very tired looking bits. Windows very drafty and don’t close properly. Also seem to have doors and windows open constantly leading to cold corridors. Swimming pool lockers you need to take a padlock for them to be any use not much use to hotel guests who probably don’t have one. Reception couldn’t advise on this and didn’t know so found out when I got down there. Room was ok just again very dated finish in the bathroom had bath cover hanging off and cracked sink. Wi-Fi was very hit and miss and didn’t really work properly mostly just used 5G. Food over priced in bar for the portion size.

Lovely looking building from the outside, but inside is dated and in need of refurbishment particularly in the bedrooms and corridors. Breakfast was great as were all of the staff - very courteous and helpful.

Great staff and comfortable stay

Very good super staff and service

Really enjoyed the place great staff very helpful

The room was comfortable but you could tell the age of the building with peeling paint and old decor. The corners had cobwebs and spiders and the windows were filthy so couldn’t see very clearly outside. Pool was lovely although wasn’t aware we would have to share the pool with swimming lessons.

Spacious and clean room .