La Quinta Inn & Suites by Wyndham Richmond-Midlothian

Great hotel...clean, good amenities. Could air fluffier pillows and larger shampoo bottles though. But, super friendly and helpful staff, good breakfast and rooms were comfortable.

The bathroom needed an update, the toilet was wobbly when seated, the drains didn’t work causing water to fill the sink and tub. Lastly, the handle for the shower came off when adjusting the water temperature.

The new beds are horrible the frame is bigger then the mattress so it’s like sleeping on iron my whole body hurts

We went and checked in and then later realized, the cleaning ladies didn’t fully do and cleaning within the whole room. The soap that’s usually packed in a box for you to take out and wash your hands was already opened and not replaced. The next issue was that the bed covers were not replaced, I later realized this when I unfolded the covers and seen a long brown stain that wasn’t changed until 4 HOURS LATER after I asked the front desk the next morning. The first experience was perfectly fine but this time was probably my last time!

The room was okay. Not the best bathrooms. Bed was comfortable. Breakfast staff was really nice. We also liked the mall right next door and the restaurants very close by.

I come there once a month to visit my Son for the weekend. We were watching a movie the first evening and watched roaches crawl up wall behind television. Then as we got ready for bed and i pulled off comforter, i noticed what i thought was pizza sauce. Ugh.I complained and they said they couldn't switch my room and offered no compensation. Very disappointed with the whole situation. I definitely will never booked with them again.

This property provided all basic accommodations and was affordable. It does not give a luxurious feel, but was clean and suitable for a short stay.

I've stayed at other La Quita's and been impressed by their cleanliness, quality and service. Unfortunately, that was not the case at La Quita Inn & Suites at Richmond-Midlothian. The elevator was dirty, and their were many deferred maintenance items obvious in the elevator and common areas. In the room, the light above the sink worked at night but not the next morning, nor did the outlets at the sink work. the shower faucet handle was about to fall off and it was almost impossible to regulate the water temperature. Unfortunately, we were already well settled into the room before we realized the room issues. We shared these concerns when checking out and the manager said, "Oh, we don't usually put paying customers in that room because of all the problems." The hotel was far from full, so that didn't seem like a good reason. She went on to explain that the sink light and outlet don't work when the buildings outside lights are turned off. --Again, someone should have foreseen this. She apologized for us being assigned the room but offered no discount on that or future stay. Very disappointing. Oh, and the coffee maker was setting in a place where it not only was unplugged, but could not reach a plug. Not a big thing in itself, but taken together it was a very disappointing stay.

All in all the hotel was nice however the hotel needs to pay more attention to details such as quality of repairs to rooms paint and carpet.