For this trip we book 8 rooms in total. 1 room didn’t have AC remote which is ok as the aircon still working anywei. The other room AC isn’t working at all. We advised the recetionist but they said they dont have any spare room so they will just refund us $25% of the payment. I personally think it wasnt enough. First as it is summer, 2nd no window, 3rd they didnt even provide any fan or any other option to keep the person in that room cool.
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