レジデンス・イン・バイ・マリオット・シュリーブポート・ボージャーシティ／ダウンタウン(Residence Inn Shreveport-Bossier City/Downtown)

Great customer service…. I feel safe and secure…. Great breakfast…. Room was very clean and I felt like I was at home…. Loved the kitchen….

Great room but it was overbooked. So they canceled our reservation and we ended up paying a higher rate. I would give the hotel a five out of four I will give your service a one out of five. Your rates very deceptive because the hotel was overbooked by your company so hotel cancelled your reservation and we got charged a much higher rate. The only room available was not appropriate for our party. It was embarrassing! I would hope that Trip.Com would make it right with this customer.

The breakfast at Residence Inn was awesome. The ladies that attended the area were very kind.

Have Stayed here a few times in the last 6 months. Very clean and has everything u need. The short walk to the Horseshoe is the best part and very affordable!!

Staff and our room were exceptional! The included breakfast was far better than we expected. The only reason we did not rate 5 star was 1 elevator was out of service making fir a long wait on the working also florr lights did not light on wirking elevator so a bit of guess work to know if your floor was selected. We had stayed here before and will return again it is a very nice hotel.

The hotel was nice but there are train tracks right next to the hotel which is very loud! I’d recommend asking to stay in the opposite side of the hotel.

The room was nice but the faucet pressure in the kitchen sink was real low. I had to wash our dishes in the bathroom. Also, our lamp was cracked. Other than that, the bed was comfortable. The room was clean and we would stay again.

We liked that the area was close to outlet and ******. The rooms were nice and clean. Only bad take away was the rooms located behind the building are near the ****** parking garage. Loud vehicles noises throughout the night.

The room was so much bigger than anticipated and very clean. The breakfast layout was better than most restaurants in town. Great job guys, we'll definitely be back!