ラグーナ ホテル(Laguna Hotel)

Family vacation. I liked the hotel. The only drawback is that there is no lunch and dinner. The staff are friendly.

We got a room with dirty bathroom. We asked for changing a room. Second room had some hair onto beds . We again asked to change. Finally we got a room which was less or more clean… It’s a hotel for strange experience.

The location was ok, not far from city centre. The hotel it self was horrible. Very dirty (kettle and lamp full of dust, carpet not hovered). The bathroom was very small (to the extreme that you cant dry yourself inside with its door closed and I am not a very large person). Very unconfortable (bed was terrible, you can't sleep because of the noise too, you can hear everything from the rooms next door and people walking in the rooms above). Everything is so out of date and very very old. The games room is very poorly maintained and the swimming pool its also not great in terms of cleanliness. Wouldn't stay there again! We did read the reviews before booking (so wasnt expecting to be a 4* hotel, and for the price we knew not to expect too much) but this is just unacceptable, they cant call this a hotel without maintaining a bare minimum quality. We had 3 double rooms, and they were all like as described above.

Pool is okay but the room is not in a good state I wouldn’t bother spending as much as I spent on it for two nights again

The cold water tap was leaking and the shower did not work. The reception has an express check out, so you just leave the key in a box, no goodbye, no thank you, how was it? Beds very uncomfortable, rooms not very clean and very noisy if sleeping with an open window as there is a main road or motorway very near the hotel. Mostly for elderly people and good to them for having fun every night with live music. 👏

The hotel itself is a little tired but the room we stayed in was spotless we had clean sheets and towels every day room was cleaned every day. Staff were so helpful and friendly,myself and our 7 year old used the pool and games room every day .We only booked for two nights but we’re lucky to book the same room for a extra night .would definitely recommend Laguna Hotel already looking to book up for 2024. Considering it was the school holidays we found Laguna Hotel very reasonable priced, especially considering all the fascilities they have that are included in the price of your stay.

Very clean, could do with a bit of decor update. Walls very thin so can hear a lot from other rooms. Good value for money and not far from town centre

Nice environment 🥹 like the swimming poil

Good service, lack of heating in room, good location, no dinner available just breakfast.