The hotel disappointed us. They nickel-and-dimed us for everything. They had separate fees for parking, snacks, and even water bottles up front. Housekeeping did not change our sheets and towels; they only walked in and remade the bet with the same sheets. We won't stay at a hotel of this company again.
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Kristin
2024年1月21日
Everything was fine, but our room did not have any hot water, unless we ran the shower and sink simultaneously...then it was warm. Everything else was fine.
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Abby
2024年1月15日
Great hotel, clean, great staff. However, you now have to pay $12 per day for parking. At $230 a night, you'd think parking was included. This is Bozeman, MT, not San Francisco, CA.
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Robert
2024年1月10日
Excellent place to stay, perfectly between airport and downtown Bozeman. Gentleman working front desk was an outstanding host, made us feel welcome and without worry.
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Verified traveler
2024年1月5日
The property is well maintained. The room size is great. But our room was not finished with the cleaning process when we entered. Leftover food in the fridge and used towels in the bathroom. Even with modified expectations of a free breakfast, the execution is really poor. When the warm food runs out at 8:45am, it was not replenished. Even scrambled eggs are bad. Seemed to be run by one person who didn't really care about doing a good job. Lastly, housekeeping showed up twice during our 4 day stay. Once at 4:30pm after being out the whole day skiing and the morning we were checking out. Could be a great hotel but they need to correct some obvious service issues.
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John
2024年1月1日
Had a child get sick last minute and had to move travel plans. Apparently I reserved a non-refundable room. Even though I called more than 24 hours before check-in, I wasn’t able to cancel or transfer the reservation.
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Darren
2023年11月7日
Did not appreciate having to pay an additional $10 per day, just to park in a regular parking lot, after driving 12 hours to get there. The lot was not secure, so it was just another expense on top of an expensive room, that we were not told about until we arrived. Also, the eggs and waffles were over cooked at breakfast. The room was comfortable however.
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Jamie
2023年10月14日
It is a very nice hotel, and the room was exceptional, though quite expensive. But our one complaint is having to pay $10 for parking; supposedly because of people camping on their property. But why pass the hotel's problem on to us is beyond me...
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Allison
2023年10月9日
This is the 2nd time I have stayed here this summer. I appreciate that they have staff at the desk 24 hrs a day. My flight this time didn’t get in until after midnight and someone was there to check me in very quickly. I will definitely stay here again when I am down seeing my son at MSU.