シャトー オン ザ レイク リゾート スパ アンド コンベンション センター(Chateau on the Lake Resort Spa and Convention Center)

We loved our stay! The hotel was beautiful and we were so close to everything that we did! My daughter (she’s 4) had a blast in the pool and on the playground, and our older daughter and son-in-law and their 2yo twin boys also had a wonderful time. We’ll definitely be coming back!

Room was very nice, as was the view of the lake. The concierge that greeted us was very friendly and informative. On that bote, actually the entire staff we met were very pleasant. The breakfast buffet was tasty and not overly expensive. We really enjoyed the sweets shop as well. Sadly we only came for a day trip, but we will certainly be returning.!

The hotel was kind of old needs to be renovated. The grounds were very nice. The room had tape on the window. You could barely see out the windows they were dirty and with the screens on them. And the bed sunk in really bad it’s a shame because it is a nice property Disney’s a little renovation.

Nice property and beautiful hotel. Amenities were not all available and the restaurant was expensive. Had to pay for parking which as a downside. Overall ok stay.

The self-parking on the property should be included with the reservations, other than that it is a nice place with many amenities to utilize during any season.

Chateau on the Lake has lost its appeal as it has turned into nickel and diming its customers. We were charged resort fees, then charged parking fees on top of that. We go there several times a year, but do not care to return.The breakfast buffet was always wonderful, but it didn't seem to be as good either.

Pool area was in poor shape. Windows in rooms need a deep clean. Staff was friendly and courteous.

We left another resort mid weekend because it was so horrible! Booked a quick night at the Château, and was so pleased! Chase at the front desk did everything he could to make us happy. We will never stay anywhere else when we go to Branson.

The hotel is lovely, but my biggest issue is the $10 per night parking fee. This is basically the off-season for Branson and apparently the fee was just put into place at the first of 2024. I returned from a wedding around 9 PM and there was nowhere to park outside due to banquet being held at the hotel. Did those attendees have to pay the $10 per day parking fee? Also, the food was way overpriced. $17 for a club sandwich??? The checkin process was uncomfortable as well. I could not understand the man who checked us in. He had little to no personality and was not informative about hotel amenities. There was not a booklet in the room about the restaurants or anything else on the property. There needs to be better customer service, dedicated space to park for hotel guests, and ditch the $10 parking fee!