We had no idea the water park was in middle of renovation and no one says anything we end up got money back went another hotel
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Maxine
2023年8月10日
Me and my daughter and grandchildren stayed 3 night 4 days enjoyed our trip hotel was clean and staff is great!
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Cumilla
2023年8月1日
Me and my family stayed here for a trip to Branson. I love that we were all able to sleep in the same room (there were a total of 7, one being a baby). I recommend.
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Thomas
2023年7月29日
Blood stains on sheets, hole in mattress, water park section out of commission, TV doesn’t work, bathroom tile very dirty
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Letha
2023年7月28日
We liked the concept but portions were still under construction. However, the staff was amazing!
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Michael
2023年7月2日
We didn’t know the water park was closed until after our non refundable booking.
I waited in the front for at least 15 minutes. They said call a number for help and I did that. And no phone rang after all the options. The guy was fine when they helped me and apologized. Just frustrating.
It seems like it will be cool once it gets the pool open. Will try again if the rates are good.
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Hayley
2023年6月22日
Everyone was wonderful at the hotel staff was friwndly breakfast was great. The watee park waa under construction but thwy compensated us for that and our trip was wonderful!
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Kellen
2023年5月28日
This was a horrible trip for a spur of the moment quick vacation. There were more pictures of the working water park than room accomodations (for good reason) come to find out after solely picking this spot over several other cheaper option just for the water park,and booking the nonrefundable trip that the water park is closed for the first quarter of the year. Sine it is the end of May we figured this would not be an issue, and the trip was nonrefundable now anyway. When we get there the waterpark was still under construction so that ruined that evenings plans. We were put in an older room as the room we were going to get had the air-conditioning not working. The tv only had local channels as the cable was not working. They moved us to an updated room that was cleaner with an updated tv and decore. The sink in the new room did not work properly and would not drain. In switching us room we were not given new room keys. Later on that night someone must have been given our room keys by mistake as they attempted to get in our room. If not for the deadbolt they would have walked right in. All in all if not for being tricked into booking this "resort" with a waterpark that was not operating we never would have stayed here. The staff did their best to deal with the issues but they were behind the eight ball from the start. Very disappointing
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Alcira
2023年3月25日
Our key was not working , had to get another key and next day that was not working too . So frustrated to go to the reception again and get another one .