Rooms are a bit tired and dated, there is carpet in the bathroom which seems very unsanitary. Breakfast was good. Unfortunately there were tiny bugs crawling in my bed. Don't know what they were but nobody wants any kind of bug crawling in their bed so it doesn't really matter. Totally ruined my stay and made me so anxious that I hot washed everything when I got home. Gross. Staff did take my concerns seriously and checked the room and mattress thoroughly but gave me only £20 as a gesture of goodwill - honestly should have refunded the entire stay. Instead they were defensive and actually a little rude, refused to acknowledge there was an issue.
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2024年9月7日
Very pleasant friendly hotel ,good breakfast and evening meal very reasonably priced also the drinks. Bed very comfortable all facilities available in room. The room itself does require some attention slight attention. The cleanliness of room very good We would certainly stay again
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Lindsay B
2024年6月24日
What a fantastic find! Very impressed with The Shrubbery Hotel. Welcoming host and very clean room and environment. Lots of quality goodies in the well appointed bedroom with a very comfortable bed. Food was excellent and prices very reasonable. The breakfast particularly good with fresh fruit and yoghurt followed by individually cooked choice of breakfast dishes. Bar available with draught beers and selection of wines. l would thoroughly recommend and hope to go back. Brian and Lindsay
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ianbT7502YN
2024年6月8日
A very nice welcome and a pleasant and clean room in the centre of the town for our overnight stay. Had a great evening meal and also an excellent choice for breakfast. Staff were most obliging and informative. Easy free parking. Would recommend a visit.
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VJL64
2024年6月2日
Friendly, helpful staff. Good location. Nice evening meal. But room I had really needs updating. Old fashioned blind broken so did not close properly (need decent black out blinds ideally) and mattress bit lumpy! Impossible to read by v faint Bedside light! Bathroom carpet needs changing to non carpet - was torn. Wallpaper and paint peeling off. Shower was a mere dribble that you had to take off wall to use. Such a shame as for £100 a night was expecting better comfort. Breakfast basic but good (coffee a bit cold!). Maybe a more updated/healthier cereals option? But staff were v lovely. If room had been nicer I would've given 5 out of 5.
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2024年5月13日
This hotel was dismal in many ways and needs an upgrade, but the main problem was the dreadful over bath shower experience. We had to stand right next to the taps to get a trickle of water out of the handheld shower which ran straight off the old taps. I have given a score of 2 because the breakfast was reasonable given that it was included in the price. I feel that £120 for one night was excessive, I hate to see hotels taking advantage of busy periods when accommodation is scarce when they cannot deliver a good quality experience.
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2024年5月8日
The staff are very friendly and welcoming, the food was lovely and Deb cooked us a meal even though in it was her night off. We decided to stay an extra night as we enjoyed our stay so much, will definitely stay again next time we are in the UK (we were on holiday from Australia)
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2024年3月25日
Was looking for somewhere for breakfast & was recommended the Shrubbery & wow we was not disappointed, lovely staff & a lovely breakfast with fresh beautiful food, the eggs were the pick of the day for me & a good price too, will highly recommend the Shrubbery.
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2024年3月20日
New owners still a great hotel. This is our go to hotel as a base we were gutted it closed…but now reopened although we were not a lover of where the reception was as took some original features away and menu needs work I know with tweaks we will still come back