ノボテル ロンドン ブレントフォード(Novotel London Brentford)

It's a nice hotel very modern, Decent Breakfast and Evening Menu is also good. Rooms are very spacious and excellently fitted out. My only complaint is The Reception area is abit chaotic i've stayed here 3 times now and I've been frustrated with the amount of time i've had to wait to get checked in. It's too long. They need to have more staff available as far as i can see.

設施：訂的是一個大床房帶沙發床，之前前台服務員給的房間沒有帶沙發床的，溝通後調整了一下，換的房間裏面有一個大床帶兩個沙發床，房間面積一般，不是太大 衞生：可以 環境：酒店在Brentford布倫特福德地區，從倫敦市中心坐地鐵到south ealing去30分鐘左右，再步行10分鐘就能找到，或者坐巴士坐4個站就到，不難找，路上有各種便利店，小吃店 服務：還可以

酒店距離機場比較近，衞生狀況也不錯，外出吃飯需要步行到地鐵站附近或者坐車到Brentford center，雖然酒店對面是高架橋，但是雙層玻璃隔音很好，房間很安靜

Ontzettend vriendelijk personeel Heerlijk en uitgebreid ontbijt Grote kamer, elke dag wordt er schoongemaakt en in de badkamer hen je Rituals verzorgingsproducten aanwezig Koffie en thee op de slaapkamer Mooi zwembad, met twee stortdouches aan de zijkant en met als kers op de taart ook nog een sauna.

As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast. However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out). Also, finding the hotel was a nigh**are. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times) Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine. Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that Trip.com had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).

交通不方便，不在地鐵口邊上，設施一般 而且水也衹在第一次check in有兩瓶，後面無論你住多久，都不再提供 另外早餐品種跟少

Nice hotel. Spa wasn't great!

Good hotel. Service can be a bit better. Be careful giving your credit card information as they may charge you extra nights without your knowledge.  Check your statementsat, at the time their system was double charging for nightly fees. However, hotel is nice breakfast is excellent.  about one hour to Central London via city transport. 

前後已經住了第5天，早餐絕對是不錯的，只需加港幣80元左右，11歲以下小朋友免費，環境下次回來會考慮再入住。