The room was quite cold, with best efforts the radiator could not keep the whole room fully warm. My feet were constantly cold.
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Karen
2024年2月21日
The staff were not particularly friendly I would say. The hotel itself was very nice, comfortable and clean but we ordered food and they very small portions for the price.
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HELEN
2024年1月16日
The staff are exceptional !
We really noticed how helpful and kind they were …
Food great too
The room had some nice touches and was very cozy
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Carol
2023年12月24日
Just an overnight stay in a location that is convenient for London, into Essex and links via the M25 and A12.
Room was well equipped and clean. Staff were friendly and welcoming. Excellent breakfast.
The rate for the B&B room chosen was good value for money.
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Verified traveler
2023年12月19日
Beautiful historic building, everywhere spotlessly clean! Easy parking, staff very friendly and helpful. Had a good breakfast, freshly cooked, with a good selection for continental breakfast as well. Sat in the lounge by the log fire having an evening drink, it was so a**ospheric, it was wonderful! A unique place to stay.
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Tracy
2023年12月11日
Beautiful building but sadly unhappy staff that snapped at each other. Even the management appeared rude to the rest of the staff, there was no manners or politeness between them. We had to wait a long time for the bartender but humiliation is not nice to see. Also our room had no heat working.
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Jon
2023年12月7日
The Marygreen Manor aka The Moat House back in the day used to be an exclusive venue but its not moved on with the times - its very tired and needs a complete refurbishment for the price you're paying.
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Mark
2023年10月13日
Stayed here for one night on a business trip. Hotel was very nice and really handy, but unusually the staff really weren't very helpful.
We checked in and had no idea how to find our room, everything felt a bit too much like effort and that was disappointing as the hotel itself is very good.
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Kirsty
2023年9月18日
Picked because we needed a stopover travelling south into London. Location is perfect, just off M25 but nice and quiet. Beautiful hotel, as good as the photos on the website, really happy with our stay overall. 8yo son recently been learning about the Tudors and Henry 8th so he was very impressed! The only thing that let it down was breakfast. Paid for full English but ingredients seemed poor quality, tinned mushrooms, not very nice sausage. Such a shame as the room we ate in was incredible! All the staff we came across were friendly and helpful. Would definitely stay again but wouldn’t pay for breakfast I don’t think.