ルレ ＆ シャトー ホテル ヘリテージ(Relais & Chateaux Hotel Heritage)

私たちはブルージュのホテル ヘリテージに 3 泊しました。デラックス ルームに 2 泊、デラックス ルームが利用できなかったため、劇場を見渡すジュニア スイートに 1 泊しました。ロケーションも朝食も最高でした。デラックスルームはまあまあでした。シャワーは最適ではなく、開いていて非常に冷たかったです。ジュニアスイートは最悪でした。天井が低く、ベッドの近くの屋根が傾斜していたので、夫が横梁に頭をぶつけました。トイレと金庫は機能せず、照明は最悪でした。アップグレードルームは利用可能でしたが、彼らは私たちをRC 5Cメンバーとしてアップグレードしませんでした。ジュニアスイートはお勧めしません。部屋はデラックスルームよりも小さく、天井も低く、はるかに高価でした。スタッフは感じが良くて親切でした。

ホテル ヘリテージのチームは、美しく洗練された環境を提供し、私たちにくつろぎを与えてくれました。この場所は、ブルージュのマーケット広場、数十のレストランやコーヒーショップ、運河のすぐ近くにありました。チェックインからチェックアウトまで、私たちは徹底的に甘やかされ、観光の忙しい一日（または夜）の後に戻ってくること以上に素晴らしいことはありませんでした！

素敵なホテルです。部屋はとても快適で、設備も整っていました。スタッフは素晴らしかったです。とても親切でフレンドリーです。私たちは朝食を楽しみました - サービスはファーストクラスでした。ブルージュの探索に最適な場所です。

We had a chance to stay in this beautiful hotel for three nights. The staff was gracious and inviting, the rooms were comfortable and beautifully decorated, breakfast was terrific, and the bar served delicious drinks!

Fantastic all around, from the minute we walked in the doors after a long-haul flight from the states, the staff was fantastic. Sarah at the front desk took care of us from the minute we arrived, and her colleagues came through on dinner reservations for us. The rooms are high quality and well kept; very clean. I would highly recommend this hotel, 5 our of 5 stars from us

We got in late and tired on March 30th to Hotel Heritage for our first trip to Bruges for three nights. The reception took great care of us from the moment we stepped in the door! Our bags were quickly dispersed and we were shown to our rooms which were very elegant! The beds were very comfortable and we had three wonderful nights sleep. I can in all honestly say we had the best breakfast we have had in any of our Europe trips in this hotel! They put together in room dining for us the first morning as we were too tired to look at menus and it was superb! There is no doubt in my mind that their restaurant is a top experience which we will definitely try on our next trip. We were so busy sight seeing that we couldn’t squeeze it in this time. What was amazing about their breakfast was so many things! The cheeses are unique in Belgium, I believe they make them with beer! There was a special dish that consisted of puréed avocado, burrata, sun dried tomato, basaltic, and seasoning that was so flavorful! The eggs scrambled on toast were perfection. Did I mention Belgium Waffles! I will leave a photo! I cannot forget the service! It was top notch! They took care of us with in room dining, appointments in the sauna/steam room, restaurant reservations, information. I was trying to sneak some of our bags down near check out as my wife was still getting ready to leave and they caught me to make sure they could get them for me. In conclusion, I could not recommend this place more for a beautiful boutique top 5 star experience! Location was amazing as well! We were all sad as we drove away…

Hotel Heritage is amazing. Exceptional place to stay. The rooms are clean and comfortable. The food and drinks at the hotel restaurant are amazing. Great team working here. Everyone was super friendly, courteous and professional. Would recommend.

We stayed 3 nights in the classic room in Feb 2024. The hotel is well situated, only a short walk to historic Bruges . The room and ensuite were very clean, with maid service twice a day. The room had a big window and even a small balcony. We have not been to 5* hotel before, we were a bit worried about possible snobbery etc but we were put at ease by the friendly attentive staff, and we never felt out of place. We were treated so well by the check in, breakfast and dinner service teams. We had the champagne buffet breakfast each day (wide selection of delicious options) and we had exceptional service from the lady who served our drinks and the gentleman who served the food - thank you all very much!

The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!