I reserved a king suite with jaccuzi thru ******* and upon arrival was told no such room exists!! I was not happy however the front girl Barbie did excellent and contacted ******* to get it fixed the room rate. It was after a lot of work on her part! Several staff say this always happens with ******* they say there are rooms that they do not have! I feel ******* owes me compensation as the hot tub was the sole reason for choosing this hotel!!! I am not happy!!!!
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Emily
2024年2月12日
Good experience here, pool heater was broken, which was unfortunate. Breakfast was yummy and well stocked. There were lots of options.
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Tammy
2024年1月2日
Was very clean and quiet. Besides the pool area. We had a issue that our jacuzzi didnt work. They came right in had fixed was very nice. Was very enjoyable place to stay!!
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Kimberly
2024年1月24日
Checking in was a breeze and room met our expectations. Front desk staff was pleasant.
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Craig
2023年10月3日
Good value. Best in Bucyrus. I would have rated a 10, except for the late night hooligans up until 4am.
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Gwendolyn
2023年9月27日
It was not home of course but the staff was very pleasant wish there was a dim light in the room for easier maneuvering in the dark very clean which I appreciated
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Carol
2023年6月23日
I have stayed here twice before and it is very pleasant and comfortable. Pool opens at 8 am, I had to go ask for towels twice at 9 am. Other than that no complaints. Nice breakfast.
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Jonathan
2024年2月15日
Very nice hotel with excellent service.
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Noelle
2023年10月17日
So much noise. Rooms need noise reduction measures.