I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
Stayed 1 night here during our Eastern Europe road trip. The hotel is quite dated and need some refurbishments. Too many stains on the carpet and furnitures in the room. Other than that, the rooms have good facilities like refrigerator, electric kettle to boil water, air conditioner and wardrobe. The room is spacious and clean. Location wise, it’s located in the city center and close to shops and many eateries. Quite nearby to some popular tourist attractions too. The staff are friendly and helpful. We also like the buffet breakfast which offer many varieties and tasty too.
旅先の様々な魅力を発見したいお客様に、エクスポ コングレス ホテルは最適です。エクスポ コングレス ホテルは、ビジネスでもレジャーでも、ブダペストでの快適な滞在をご提供いたします。ケレティ東駅から4km、リスト・フェレンツ国際空港から17kmと、交通便利な場所にあります。ピランゴー通り駅からわずか数分、お気軽に市内観光にお出かけいただけます。付近にはJapánkertやヒデクチ・ナーンドル・シュタディオン、Kőrösi Csoma Sándor Cultural Center, Kőbányaなどがあり、ブダペストの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、ブダペストの当施設提供の駐車場をご利用いただけます。
ゲゲストThe airport shuttle bus 100E drops only a few minutes walk away from the hostel. (30mins travel) Very useful. There is a socket and reading light next to each bed and I had a change of bedding on my second day. I feel that this is due to there being no bed bookings and you choose your own, so they don't know which bed is still in use. There's a danger you may lose your bed if you don't leave things on it. There was a shared bathroom with a toilet in it and a locker provided in the room too. I brought my own towel as this was not provided. There is shower gel provided in the shower. A really central hostel, though they're is a hub of bars directly opposite, so they're is a lot of noise until very late which means I had disrupted sleep both nights. Plenty of takeaway places close for quick bites to eat and lots of café spots close too. This hostel is also very close to get to the main sights and starts of walking tours also if you'd be doing this too.
ゲゲスト私は世界中の多くのホステルの中で、これが私のお気に入りの1つであることは間違いありません。よく組織され、清潔で、良い場所です。何よりも、スタッフはとてもフレンドリーで親切です。特に、Oleh と Petra はとても親切で親切で、私たちのすべての質問に答える準備ができており、彼らが知らないかどうかを私たちに理解してくれました。二人とも大変感謝しています!
ゲゲストПрекрасная дешевая гостиница. В первый раз остановился там в 2015-м и с тех пор стараюсь заселяться при поездках в Будапешт только туда. Нареканий нет никаких. Это бывшая духовная семинария, рядом католический собор, по утрам и вечерам там бьют в колокол.