I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
Apartment central. Room was nice. Reception staff not the most friendliest. The beds in the apartment are 2 single beds on wheels not ideal for married couples who are having a weekend away and wanna cuddle up at night. Glasses provided and there was another guests crisps in cupboard. These should be binned as open and unhygienic eating crisps someone has had their hands in. Rooms cleaned daily. A few times maids came in when we were in our single beds. Took towel and never replaced them, had to get out shower to go down and get new towels. It is quite noisy as apartment is on main road. There is blinds on the windows. There is brown curtains but they don’t fit the window so the sun shines in and wakes you up. No chance of a long lie. Beware of street taxis - they will try rip you off when you have been drinking alcohol. I’d download bolt - just like Uber. Kebab shop a few doors down - lovely food Spar straight across the road. Close to some fab bars. Unsure if we would stay here again.
Stayed 1 night here during our Eastern Europe road trip. The hotel is quite dated and need some refurbishments. Too many stains on the carpet and furnitures in the room. Other than that, the rooms have good facilities like refrigerator, electric kettle to boil water, air conditioner and wardrobe. The room is spacious and clean. Location wise, it’s located in the city center and close to shops and many eateries. Quite nearby to some popular tourist attractions too. The staff are friendly and helpful. We also like the buffet breakfast which offer many varieties and tasty too.
2023年に開業したオニキス ラグジュアリー ブダペストは、シャールヴァールにある非常にお勧めの施設です。当施設はケレティ東駅から900m、リスト・フェレンツ国際空港から21kmと、立地に優れています。バイザ通り駅が徒歩圏内にあります。付近のエリアには、MagNet Közösségi HázやMillenium Monument Budapest、アンドラーシ通りなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、シャールヴァールの当施設提供の駐車場をご利用いただけます。レビューでは、このホテルの施設はすばらしいと評判で、退屈せずにお過ごしいただけます。
ゲゲスト2024.02.18
This hotel suited us. Right from the start we received good welcome from reception and throughout the stay they were cheerful, always acknowledged us when we came in and out and were happy to call us taxis. The place was very clean. Breakfast met all our needs: selection of cheeses/salami/ham, musli, fresh fruit cocktail, bowls of fruit, pastries, yogurt, avocado, breads, bacon, sausages, scrambled egg, beans, salad, peppers, coffee/hot chocolate machine was good, fruit juices etc. I really wanted to use the hot tub/sauna but we ran out of time so can’t comment on that. Our apartment itself (703) was very good. We had 2 floors with 2 bedrooms. Each bedroom had a good tv, nice decor, beds and pillows I found super comfy, had a better night sleep than I do at home. Only negative for me was that the bedroom we had never had a wardrobe, the one next door had a good wardrobe and there was also one downstairs if we were really bothered and wished to hang up and run up and down the stairs, but we never had much clothes for the weekend so were happy to stack jumpers under bedside table and I lay my trousers over the top of my case so wasn’t a huge issue for me. Shower was great! Bathroom modern and clean. Had a hairdryer, shower cap and shower gel and body lotion. Lounge area had a sofa, dining table and kitchen area with fridge, microwave, kettle, hob and pans/utensils. They provided a tea towel and dish liquid, few sachets of coffee and tea bags but no sugar or milk cartons. The system they used was if you wanted the bedroom cleaning the next day you had to put a sign on door the evening before (before midnight). If you wanted towels changing then had to let reception know. Big plus for us was that the hotel was very quiet, no outside noise to disturb our sleep and that we had 2 bedrooms so our daughter had her own room and a proper bed. This was in preference to 1 hotel room with a sofa bed which I didn’t want. I thought the cost was good. Only other comment is that the hotel is a little out of the centre which we knew when we booked, but chose the hotel based on cost, having the 2 bedrooms and a lounge rather than all in a hotel room, good reviews and the fact that it was quiet as wasn’t in the city centre. There was option to use the nearby public transport but we were happy to walk, or called a taxi when we needed to. Overall I was really happy with the stay.
旅先の様々な魅力を発見したいお客様に、ヒルトン ブダペストは最適です。ヒルトン ブダペストは、ブダペストの現地の雰囲気を感じたいお客様にお勧めの施設です。デリ駅から1km、リスト・フェレンツ国際空港から25kmと、交通便利な場所にあります。バッチャーニ広場駅が徒歩圏内にあります。近くにはマーチャーシュ聖堂やCastle Garden Bazaar、Church of Saint Mary Magdaleneなどがあり、お気軽に楽しい時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ブダペストの当施設には、駐車場が併設されており、非常に便利です。このホテルの清潔度は非常に高く評価されています。このホテルは、家族連れのお客様に特に好評です。
VVicky2024.03.17
The location is absolutely wonderful. We spend a lovely weekend here. High recommend the superior king room with Danube River view.
ゲゲストThe airport shuttle bus 100E drops only a few minutes walk away from the hostel. (30mins travel) Very useful. There is a socket and reading light next to each bed and I had a change of bedding on my second day. I feel that this is due to there being no bed bookings and you choose your own, so they don't know which bed is still in use. There's a danger you may lose your bed if you don't leave things on it. There was a shared bathroom with a toilet in it and a locker provided in the room too. I brought my own towel as this was not provided. There is shower gel provided in the shower. A really central hostel, though they're is a hub of bars directly opposite, so they're is a lot of noise until very late which means I had disrupted sleep both nights. Plenty of takeaway places close for quick bites to eat and lots of café spots close too. This hostel is also very close to get to the main sights and starts of walking tours also if you'd be doing this too.
ゲゲスト私は世界中の多くのホステルの中で、これが私のお気に入りの1つであることは間違いありません。よく組織され、清潔で、良い場所です。何よりも、スタッフはとてもフレンドリーで親切です。特に、Oleh と Petra はとても親切で親切で、私たちのすべての質問に答える準備ができており、彼らが知らないかどうかを私たちに理解してくれました。二人とも大変感謝しています!