旅先の様々な魅力を発見したいお客様に、スマ レコレタ ホテルは最適です。スマ レコレタ ホテルは、ブエノスアイレスの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からレティーロ駅までわずか2km、エルパロル空港まで2kmと、交通が非常に便利です。最寄の主要公共交通機関はGeneral San Martínで、当施設から1kmです。付近のエリアには、レコレータ墓地や7月9日大通り、Plaza Provincia de Tucumánなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。
ゲゲスト2022.12.01
Avoid this hotel at any cost. It was a shameless bait & switch tactic. We booked a quadruple room at the Recoleta Luxury Boutique Hotel. We prepaid a few nights to be on the safe side. When we showed up to check in according to plan the room we were supposed to occupy was not available due to, supposedly, emergency renovations. Staff gave us contradicting explanations: some pipeline had flooded the hotel but the renovations seemed to be more than just a last minute fix. It all looked planned. The unavailability of our room certainly came as a surprise, we had been in touch with hotel staff repeatedly throughout the prior weeks. They claimed that they did not have contact info to let us know about this unexpected turn of events: false, they had sent us confirmation of our booking to our email address. We had contacted them several times over the phone and in person leading up to our stay at the hotel. They sent us to another establishment belonging to the same hotel chain: the so-called Le B Club & Terrace. Ignore the pompous name: it is a student hostel with horrible maintenance and lousy hygiene. We are talking roaches; walls badly in need of a coat of paint; a rickety, claustrophobic elevator on the brink of malfunction, and a curious reluctance to change our towels, among other details. Both establishments seem to be seriously understaffed. The little staff there is available comes across as terminally uninterested, apathetic, jaded, possibly untrained, prone to lame excuses and bogus explanations. One of their pretexts was “I can’t help you because I just started in the job”. When we finally got lucky enough to confront the manager of Recoleta Luxury Boutique Hotel, an elusive woman by the name Carolina, she apologized profusely and claimed to be on our case. Once again, she wrote down our contact info (or pretended to do so). Several days have passed and we never heard back from her: out of sight, out of mind. In short: avoid this hotel and all its other sister establishments at all cost. It will be a disappointing and at times infuriating experience.
Av Corrientesの絶好のロケーションにある清潔でよく提示されたホテル。夜になると、通りは大道芸人、ダンサー、小さな市場の屋台で賑わいます。ホテルは安全で、スタッフはとても親切でした。唯一の(マイナーな)マイナスは、部屋にやかんがないので、お湯を得るためにレベル1まで歩く必要があることです(少し奇妙)。しかし、それは良いホテルで、訪れる価値があります。