I assign a relatively low rating for the overall experience due to two factors: 1. A very poor breakfast and 2. A front desk experience that was less than satisfactory, mainly because two out of three of the staff were young and inexperienced—and most of the issues I experienced were due to a single, young lady, who would benefit from additional customer training. On 1, the quality of items was unsatisfactory—the orange juice was not a juice at all but some sugary, orange flavored drink; the cut fruit was mushy pieces of melon and orange, and kiwis (on one day). The scrambled egg was tough. The yogurt was full of sweeteners and artificial flavors. The cake and danishes were stale. On 2, I asked for a receipt for the hotel bill, which I had paid in cash and was told that I could have an email copy later but would have to wait to get a printed receipt at checkout as the system was difficult to work with. In order to ensure that I had a receipt for a cash payment I agreed to wait. With time running out for an international flight to catch, I waited patiently for some time (close to ten minutes) as the desk lady took the time to serve other customers—asking about tours and the like. Finally, I asked about the receipt again and was given a rude answer. I asked for the manager and was told that none was available, and I would just have to wait if I needed a hard copy of my receipt. Eventually, a receipt was printed for me but it was just an invoice and I had to then ask for another iteration showing a cash payment.
A stay at Babel Botánico places you in the heart of Buenos Aires, within a 15-minute walk of Palermo Soho and Alto Palermo Shopping Center. This upscale apartment is 2.8 mi (4.6 km) from Obelisco and 1.4 mi (2.2 km) from Recoleta Cemetery.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 27 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with down comforters and premium bedding. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and blackout drapes/curtains.
Habiéndome hospedado en Ibis Congreso antes de la pandemia, veo que ha decaído ya que ha perdido algunas de sus rasgos que son importantes para el viajero de negocios como asimismo para el turista nacional y extranjero. Una pérdida muy importante es que no ofrecen ninguna computadora de escritorio siendo que hasta la pandemia habian 2. Es algo que deben restablecer y se lo hice saber a la SubGerenta, quien tuvo una actitud desafiante al respecto. Otra depreciación es que no están ofreciendo el diario de papel como lo hacán en la prepandemia, me parece una excusa pésima sostener que pude contagiar covid.... La SubGerenta sostiene que ambos empeoramientos son parte de la pol{itica de IBis en la región, sin embargo, y tal se lo refuté, en países como Brasil siguen brindando ejemplares de los periódicos en papel y hay PCs en el lobby oen un Internet corner. Lo que sigue siendo de alta calidad es el desayuno, con mucha variedad. El servicio de bar también positivo.