タウアー ホテル カエテー(Tauá Resort Caeté)

No doubt about it, this is a massive hotel. We called it a labyrinth. But they seem to invest in making it better and even bigger. When we were there they were finishing work on two new huge slides which kids will love. And there was some other building work going on. Views of the surrounding area are great. Because of the setting of the separate buildings against the hill when you are at the pool you do not feel like the place is massive. During high season I would expect this place to be packed and maybe very crowded around the various pools. When we were here it was quiet, except for some conventions (200 police officers!) and school kids. Staff (lots of them everywhere) are all very friendly and helpful. Our kids really enjoyed the kids program and staff. Although they did not seem to follow the program all the time so were hard to find sometimes. Food was pretty good, lots of choices, although after three days of the same routine I prefer some change. They do have one separate Japanese restaurant (not really what I am looking for in minas gerais), but more a la carte options would be nice. We stayed in an older building and the room was outdated and a bit sp****. Two beds, one chair a desk, a tv and a cupboard. Thats about it. But it is not about staying in your room here. But another building has better rooms so choose those if important. Brazilians seem to like very hot pools. I prefer to be able to cool down in them but that is only possible in the kids pool with the water castle. There is a walking pathway near the tenniscourts. Its not clearly marked (nothing is). Unfortunately no jogging path which seems a shame with such a big plot. If you like to play tennis, bring your own balls! We first got two terrible ones, only after extensive calling around by a persuasive staff member two reasonable others. They have rackets. Not sure I would go back but we had an enjoyable 4 days here. Somewhere in between 3 and 4 but because of outside area, food, cleanliness and pleasant staff I give it a 4.

Huge resort about 1.5 hrs out of Belo Horizonte.We stayed in the pink building that has the most renovated rooms you see in the pictures. The resort is currently building a new pool, has a beautifully renovated dining and bar area. They stated they plan on renovating all their rooms within the next year so if the room is extremely important to you I would wait, as they are simple but clean. Staff: extremely friendly and helpful. Kids: the kids club is currently closed so they have the Kid city open and a substitute area for the kids to play due to the renovation. Food: Excellent variety and service. Beautifully presented. Pizza station, grilled meat and chicken, pasta etc. Lots of salads and pao de queijo. the desserts are delicious with flan and chocolate cake. Breakfast was very good. We were all well fed. Keep in mind that dinner is at 7pm. Spa: Received a wonderful massage from Stella. She did an amazing job and is very knowledgeable. She provided a massage for our entire family. Overall: This is a jewel of a place in MG and I think it will be 5 stars once the renovation finishs. I highly recommend.

Excelente experiência., mas precisa melhorar a acessibilidade, como apagador da tomada do banheiro atrás da porta, sem acessibilidades cadeirantes, falta banco no banheiro adaptado, e acesso à piscina externa precisa ser mais acessível, apesar da boa vontade dos colaboradores em nos auxiliar a todo momento. O atendimento é surreal, todas as pessoas simpáticas solicitas e sorridentes,

Acomodações bem agradáveis. Emocionadores muito acessíveis e bem educados e preparados. Leonardo ( dois do bar piscina) e PP. Super atenciosos. Infraestrutura muito boa. Os brinquedos muito bem conservados. Refeições com bastante opção de pratos salgados e sobremesa.

Nossa estadia foi maravilhosa, todas as expectativas foram surpreendidas. Atendimento fantástico, excelente infraestrutura e a gastronomia espetacular. Em especial citamos aqui a colaboradora Alyce C. que nos ofereceu total suporte, desde a reserva, escolha de quartos, cuidou dos mínimos detalhes para que nossa experiência fosse a melhor possivel. Saímos encantados!

Tudo nota 1000. O hotel estava lotado , mas isso não tirou o brilho dos funcionários que são muito atenciosos. Alguns lugares estão em manutenção o que dificultou o acesso do carrinho de bebê em alguns lugares. Mas o hotel é bem completo e nos surpreendeu em tudo!

Fomos ao Tauá Caeté em abril de 2024, logo na chegada fomos surpreendidos com a recepção incrível dos emocionadores! Em especial o concierge Ronald! A partir dali foram apenas experiências maravilhosas! Todos são incríveis, educados e muito prestativos! Pensam em nos atender nos mínimos detalhes o que torna a estadia muito maravilhosa! A infraestrutura é ótima! Tudo muito bem pensado e com muitas áreas as para todas as idades! Para as crianças, a área da piscina infantil é incrível, bem como a recreação! As piscinas tem recreações para adultos e um complexo de piscinas indoor, maravilhoso! Amamos tudo! Obrigado a todos do taua

que lugar maravilhoso tudo de bom e do melhor otimo atendimento todas pessoas educadas e simpaticas principalmente principalmente Salva vidas: Alicia Vitoria

Tio vanderley da fazendinha pegou leite para nós e ajudou minha filha a tirar, tios da recreação sao todos otimos mas tivemos mais contato com tia biscoito e pirulito e sao maravilhosos..todos funcionários da limpeza, cozinha, recepção e todos ambientes tbm nos trataram com amor e educação. O tio jose da jardinagem é um poço d gentileza tbm