ストラデッラ ホテルの口コミ・レビュー・評判

Nice rooms and facilities. Nice rooms and facilities. Nice rooms and facilities.

午前8時、メンテナンス/ホテルのスタッフの誰かが、ドアを修理する前に私たちに知らせたり、フロントに最初にどの部屋が空いているか尋ねたりすることもなく、私たちのドアにアクセスしようとしました。それは私たちの部屋の外で話していて（会話全体が聞こえ、彼らがドアを開けようとしているのが聞こえます）、部屋の向こう側のドアアクセスを修正していたため、すでに騒々しいです。オフィスの女性が私に謝罪してくれたのは親切でした。ただし、それは私が苦情についてカスタマーサービスにメールを送った後のことでした。

Overall, Stradella is a decent hotel — clean enough, staff are nice, has a gym and a pool. The only problem is that the air conditioner is very old, broken, and making a really loud noise that interrupts one's sleep. We respectfully asked the reception if we can be moved to a different room with a better AC unit because we couldn't sleep, but she said all the AC units are the same. She didn't even bother to check. To make things worse, we noticed that the fridge was also making occasional high pitch noise. So disappointing :( Note: Tripadvisor doesn't have the option to upload a video so there's no way for me to show the noise. But I uploaded a photo instead.

I've been staying here for 2 years now for weeks at a time when I travel to Antipolo. Never have I ever been charged for an extra towel. 100 pesos. It's not about the money. I tip my driver 1000 pesos from taking me from europcar to terminal 1 (5 minute drive cause I appreciate the kindness). This is the only hotel in the whole world who has ever charged me for an extra towel. Based off principle, I'll be looking else where on my next visits to Antipolo City.