コスタ デル ソル ウィンダム カハマルカ

Very good hotel. Hotel staff were really friendly and helpful.

I booked in trip.com for a Junior Suit and they gave us another room a doble superior. Then we went to use the pool and they didn’t have any towels, I asked the guy was in charge, he said I’ll bring some, he never comeback I was freezing with my children at the pool, I took them with me I went to look for someone to bring us towels. At the beginning they give us a room smelling full of humidity I have to asked them to change the room. All the experience was just ok. But I’ll never go back.

Todo muy agradable. Personal super atentos y amables

服務周到，早餐供應豐富，適合各國人士。

性價比很高的酒店

They are not very helpful if your flight is cancelled because of bad weather. Restrictions to change dates are unreasonable. Invoicing took more than 2 days which is odd. Looking for other options in Cajamarca in the future.

I loved how central this location is to get around. I loved the bar and the bartenders were the best, so friendly and attentive. I didn’t like housekeeping. They didn’t clean my room upon request. The gym was old and the equipment didn’t work. The swimming pool location was weird where I didn’t feel relax as many people and staff were passing through. One day it was 10 minutes for the breakfast to close and I requested a cup of coffee and they couldn’t offer that. As I said before if it wasn’t for the excellent service of all the bartenders I would have a horrible experience but I would come back because of them.

Everyone at this hotel was truly helpful, courteous and driven to make our stay enjoyable. Thank you all!

My expectations were quite high because I have stayed at other Wyndham Costs del Sol hotels in Peru. My stay at this Wyndham costa del sol did not live up to my expectations basically because of the personnel at the reception. The hotel has a great location and good facilities though it is a bit outdated. When checking in I did not get the usual vip access as good member, but ok. The checkout was horrible though. A group of about 20 persons just arrived at 11am when I wanted to checkout. Good management would first let people check out as check in is only after 2pm. Instead I had to wait and when I finally was attended they needed to check the room and they told me to wait. I was basically ignored until I asked again for checkout and that I was waiting for more than 15 minutes. Then they told me to go. When I said I was not amused with the service at checkout the lady gave me an angry face and turned around. All in all I did not get a nice feeling when leaving the hotel.