アクア グラナダ ホテル(Aqua Granada Hotel)

Its okay. The staff is wonderful. The facilities are fair. The location is ideal. Price is right.

We booked a standard room that in the pictures looked clean, updated, overall well kept. We arrived and got a room that smelled horrible, no a/c working, got moved to another room the same night and the a/c worked for half an hour, finally the next day we were moved to a standard room with good a/c. The staff was friendly and helpfull. The hotel needs a lot of improvement.

The Aqua Grande is close to everything. The central park with hundreds of street vendors during the festival of lights is a 5 minute walk. the supermarcado. the parque de Gatos is a 30 minute walk. All Granada restaurants are one street over. perfect location.

No laundry service nor a recommendation where I could get this done. hot water was an issue every day the prices posted on the refrigerator were not accurate ( at least 5X than posted ) All things considered the staff did go out of their way to help when they could It was very clean.

Front desk guy charged tourist tax - it never happened to me before in my old country!

Nice little hotel. Clean and enjoyable. They catered well to my needs. Good Restaurants right around the corner, behind the hotel.

i have stayed here several times the staff is friendly and helpful, the rooms are nice and comfortable. the rooftop jacuzzi has a nice overview of the city with a relaxing terrace too! my only issue is the cook top in the room could use updating they are very slow to heat but otherwise this is a nice affordable place to stay. also the breakfast at the resaurant prepared fresh is great

Even though this was my first time visiting Colombia, The Aqua Granada Hotel is now my Cali, Colombia home❣️🤗 From the Manager Eliana, whom I communicated with via internet and phone arranged for my arrival and transfer by Waldir, who recognized and found Me, probably from a photo, and escorted me to the hotel, while being a tour guide, too. He was also a de facto concierge for questions I had during my time there. Eliana, Camila, Sebastian, Diana (Princess) at the front desk, along with my Guardian Angel Fabiola, with her Kitchen and cleaning staff of Jessica, Mirela, and and additional wonderful lady who I apologize for forgetting her name, but not her and everyone's professional, yet home away from home approach and feeling ❣️ The mornings of speaking with Fabiola, to order my various delicious complimentary breakfasts, and the room service are a Heavenly reminder of my overall stay, due to the pleasure, leisure and comfort of the interactions, all making for a great vacation❣️👍❣️The restaurants menu has a nice selection and variety of food to try, and is delicious❣️ I had the Pescado at least three times❣️👍😋 I stayed in Colombia for 3 weeks, 2 weeks of which were at the Aqua Granada, including a return from Medellin, and another from Bogota. Additionally, the location is great❣️ With a spectacular rooftop lounge, bar, mini gym with heated Jacuzzi hot tub, that has a great 360 degree view of mountain side, city side, and views of the bars and shops restaurants,

Not great and have no idea where all the rave reviews came from. Room very clean, but older, WiFi weak and wouldn’t stay connected. Front desk staff pretty much indifferent. Breakfast was not bad and freshly cooked.