ダブルツリー バイ ヒルトン トルーカ(DoubleTree by Hilton Toluca)

酒店本身不錯，服務、設施、早餐、餐廳都不錯。但酒店距離市中心有幾公里的車程，步行要一個多小時才能達到，打車也需要20多分鐘甚至更長時間（堵車嚴重）

房間乾淨舒適

We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.

They put me in a terrible room because I booked on *******. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .

Super Clean, Well kept. Will be rebooking in the future!

Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....

When we made the reservation with ******* it said the breakfast was included and once we were there it wasn't.

The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.

I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.