ホテル インディゴ イースト エンド IHG ホテル(Hotel Indigo Long Island - East End)

The room was freezing-cold upon 3pm check-in although the thermostat appeared to be set at 73F; we changed it to 77F and went out. Upon return, 11pmish, it still read 77F but felt like 47F. We asked at the front desk and were told a system restart would occur in the basement so our room didn't have to be entered by staff. By the time we went to sleep, ＞ midnight, it might have been 57F. Eco-friendly? you bet. Comfortable? absolutely not.

Very quiet and clean hotel. The employees were very helpful and went out of their way to make our stay pleasant. They were so accommodating and pleasant.

From time we checked in to the time we left, the staff and accommodations were excellent. We were extremely happy with the quality of service from all of the hotel employees as well as the excellent quality of food and service in the bistro. I would highly recommend this hotel.

Had a great stay for my birthday weekend! Was able to go shopping right around the block and so many food options including Bistro 72 which is conveniently located in the hotel. Will definitely be coming back!

priced right. Service in dining room a bit slow. Place was quiet up until the last night when they had some sort of party in the ballroom.

Beautiful boutique hotel. Friendly and accommodating staff. Great restaurant.

My wife and I stayed here during Labor Day week, 2023. I gave the hotel and staff a glowing review. We stayed one night over Thanksgiving. It was the opposite experience. We booked dinner in the restaurant and it felt like a cafeteria. The hotel room they assigned us had a TV that didn’t work properly. The desk manager made three separate trips to correct it. The only option was to switch rooms. But it was after 9pm. There was a serious staffing issue. There wasn’t enough staff to cope with the crowds and everything seemed rushed and slipshod. A little less than 3 months ago, I was recommending this hotel and chose to spend the holiday with my wife here. We won’t be returning.

Clean and quiet. Staff is professional but not very friendly

Great front desk staff - polite, friendly, flawless check in. Accommodated dual reservations into one.