The price was right. The room was well equipped and comfortable. The desk overnight clerk was very accommodating and friendly. My only complaint was the continental breakfast was not edible. The yogurt date was not visible, the bread/muffins were stale. It was an all carb breakfast and not appetizing at all. Plenty of places close by to eat so that was a plus,
My husband and I decided to stay at the Hampton inn Amelia Suites Amelia Island last night. First the cost was 435 a night, which we thought was outrageous, but decided to treat ourselves. First the check in was not pleasant. The front desk attendant was not friendly at all. When we arrived there was a sign stating she would return in 15 minutes and was away. When she showed up we did not get a hello, not a welcome , nothing. I had to speak first and say hello and that we had a reservation. I gave her our information and she pulled it up and handed us our keys. Second we were awoken by a very loud train whistle between 530-600 am the next morning. Which continued about every hour. This was not mentioned to us at all upon making the reservation or at the check in by the hotel front desk attendant. Third, the next morning when we went to take a shower we turned the water on to the red area and there was no hot water. We let it run for about 5 minutes and still no hot water. We called the front desk and they sent up the maintenance man who told us that the shower dial was backwards and we needed to put it on cold for it to be hot. He said they did this during refurbishing the rooms as they didn’t want to redo the shower controls because they would have had to tear out the walls. We asked him if maybe they could put a sign up so people would know. He told us that would take too much to do professional signs. My husband told him an easy handwritten sign would suffice and he just looked at us and said he has told the front desk this information. Well, our check in clerk didn’t tell us anything. We are Hilton Honors members and I can say I have stayed in less expensive Hampton Inn’s and have much better stays. Just remember the more you pay doesn’t mean it will be a better stay.
This hotel we stayed at one night May 12, and breakfast was very limited for selection. several days later I checked my credit card and found a $30 charge. Upon calling the hotel, the desk clerk said it was for 2 missing hand towels. I asked to speak with the manager and was told that he had quit and when asked the reason it was said for people being charged for missing items, towels, etc. i was told to dispute this with my credit card, which i have promptly done. On Friday May 17, upon our return trip home I stopped at this hotel and asked to speak with manager. The two female employees said that there was no manager he had quit due to disputes over missing items. They also stated that 20 people had called to complain about being charged for missing towels or items from the room. The rooms are said to be cleaned by a husband-and-wife team who won't allow anyone else to help. Upon looking at the book, it was written several times where there were missing towels. The employees said the owner would not do anything to rectify this and we should file a dispute with our credit card company. Wyndam will be notified of this scam and travelers should avoid this hotel at all cost. Very poor was to run a business and treat people.