フロントデスクの係員は、私たちの予約記録はないと言いました。幸いにも、trip.com のカスタマーサービス、カーリーが私たちを助けてくれて、最終的にチェックインすることができました。
ホテルの場所は中央駅から約5〜10分で非常に良いですが、行きは下り坂ですが、帰りは上り坂です。
さらに、このホテルのワードローブの配置は非常に特殊で、バスルームにあり、洗面台はベッドの反対側にあります。
ホテルの一部の客室からはブリスベン市庁舎が見えます。
Google マップを使用すると、裏口の使い方を教えてもらえる場合があります。Queen St の入り口を直接使用するのがより理想的です。
We stayed here for 8 nights in April with our infant son and I am a Gold Elite Bonvoy member and have stayed in quite a few Marriott properties. Let's talk about the pros first - Amazing location - Southbank parks, as are the train and ferry stops, are a short walk away. You can pretty much go anywhere in Brisbane from this location, super convenient. It's right opposite the hospital precinct, so if you are planning to visit someone there, this hotel will be really convenient for you. - Rooms - The rooms are big, we were assigned a quad room with two beds and the beds were comfortable and the bathroom was of decent size too. - Property - This is a relatively new property so it's very well maintained, the pool and the gym are in good condition. They also have a laundry in the second level which is more expensive than your average laundromat but super convenient. Now let's talk about the letdowns: - Service - Right from the check-in we didn't feel very welcomed in the hotel, we had to wait a bit even though there was no one else checking in. As a gold elite member, I get room upgrades (subject to availability), which we have got at all Marriott properties I have stayed to date. But this time we didn't, but we were ok with that as the room was not bad. Some of the staff were really nice and others just didn't want to talk to the customers. But overall, no one had the time to strike up a conversation with the customers, which we have experienced in similar Marriott properties like Four Points. Every service request, took a lot of time, like an extra towel, maybe they were a bit short-staffed. - Restaurant - As other reviews have mentioned, this is an independently operated restaurant and you won't get any Marriott benefits if you are a member. The food here is average but on the expensive side. Also, there are no other options next to the hotel, for the nearest restaurant, you need to walk for 5-10 mins. - Housekeeping - This was the biggest letdown for us. After we checked in, my son found a nail while crawling, thankfully he didn't get hurt, I shared this with the front desk and they cleaned the room later, but it didn't seem clean when we came back later in the afternoon. That was the first red flag. From then on, we always struggled with housekeeping, they never refilled the bathroom amenities even when we explicitly asked them to after the bottles were empty (things like shampoo, conditioner etc which are fixed to the wall). They also didn't change the bedsheets even after we asked them to after the 4th night and the 6th night, usually, they should change the sheets every 3 nights. They had a window from 2-4 pm for cleaning the room and missed our room multiple times. Even when we used to inform them to clean the room at 2:30 or 3 and they agreed on getting the room cleaned. Suggestions for the hotel - I am not sure if you were short-staffed during that period, if not then I would suggest that you invest a little bit in your staff's traini
With a stay at Rambla @ South City SQ in Brisbane (Woolloongabba), you'll be within a 5-minute drive of Roma Street Parkland and The Gabba. This aparthotel is 3.3 mi (5.3 km) from Suncorp Stadium and 3.4 mi (5.4 km) from XXXX Brewery.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This aparthotel also features a picnic area and gas grills.
Grab a bite from the grocery/convenience store serving guests of Rambla @ South City SQ.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 40 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and electric kettles, and housekeeping is provided on request.