グルーポテル モンテカルロ(Grupotel Montecarlo)

とても素敵な雰囲気、おいしい食事、清潔で手入れの行き届いた部屋。滞在にとても満足しました。ホテルは静かなエリアにあります。バス停も近くにあります。美しい砂浜まで徒歩 5 分です。

換気装置にカビが生えていて、部屋に下水の臭いがしました。スタッフに助けを求めましたが、メンテナンス担当者が呼ばれましたが、換気装置は直らず、シャワーのウォーターロックだけが直ったので、29℃のエアコンは使えませんでした。また、部屋には赤い枕があり、おそらく他の人が使用したベッドにあったものと思われます。枕カバーは交換できませんでした。

このホテルの運営方法に驚きましたが、ホテル全体がドイツ語です。ドイツ語のメニューの説明はルールです。ラベルのサインはすべてドイツ語でした。ホテルを売り込んでいるにもかかわらず、英語はほとんどありませんでした。もっとやるべきでした。どこにも雰囲気がありませんでした。スタッフは素晴らしく、十分な対応をしてくれませんでした。ホテルはとても清潔で素敵でした。正直言って、とても疎外感を感じました。ポイントが理解されることを願っています

The hotel is well-appointed, spacious and comfortable. It is well-run and the staff are both friendly and helpful. The catering and room-servicing work well. It is well-situated in the centre of Can Picafort.

Everything was very good! The rooms were spacious and clean! The food was better than at the other restaurants in the city! The pool was very clean and large! The hotel staff was very kind and professional! A successful vacation! Thank you "Montecarlo"!

Nice hotel Nice pool and bar area also indoor pool and sauna and steam room breakfast and dinner where good only thing could have better access to boiling water and breakfast tea bags that aside I would definitely recommend this hotel

We had a really good time in the monticarlo. The food was excellent. The menu changed Daily. The staff was friendy. The location is great. The pool and the beach was clean. The entertainment was great. I like to also mention that the frount desk staff the tui represenative made i stay awsome.

Really good service from check into restaurant to bar staff. Very good food choice and quality and bar prices and choice very reasonable too. There was always a pool area bed or space during the day. I would highly recommend.

What a joy to find a great hotel that has walk in showers, a must for me & so hard to find even in 5star hotels. From the moment I arrived the reception staff were so welcoming, helpful and always smiling. The hotel was spotlessly clean throughout. Although the majority of guests are German I was not made to feel unwelcome as a minority Brit. Plenty of choices for food and always hot & constantly replenished, with the restaurant staff working so hard and again always smiling. The guest age range was a mix with some children but mainly adults, not sure it would be the same in school holidays but the hotel does not really have any children activities. The hotel is situated a couple of blocks from the centre and just another block further on to the lovely beach. Will try to book for later in the year