Overpriced, inefficient and dissatisfying would be the three words I'd use to sum up my recent two-night stay at QT Canberra. While the room price was affordable enough, the food and drinks are incredibly expensive. At the bar, a glass of wine starts at a minimum of $16 for a standard size and goes up to $44 for a large (that's a glass, mind you - there's probably some good bottles that could be had for the same price, and QT's 'large' glass of wine is more like a 'medium'). At the restaurant, they’re charging around $40 for pasta, $50-$70 for steaks, $42-$48 for other mains and $18-$22 for desserts, with the wines on the wine list even more expensive than the aforementioned figures at the bar. I guess they figure they have a captive audience in the hotel, so can charge any price they like? My first night there they couldn’t do room charges at the bar due to a ”technology outage” (apparently writing on a bit of paper who ordered what and their room number and then charging it after the fact was too difficult a concept to grasp) and they didn’t even bother asking if I wanted room charges on the second night, instead just having charges paid by card as if a normal bar. I did get a discount when I showed my membership, but they were never proactive in asking and I would've certainly been paying full price had I not been diligent in showing it to them. As part of my booking, I received a $40 food and beverage voucher to be used each day, yet both at the bar and at breakfast the staff seemed perplexed by the voucher. I was told to ask the front desk about it and had to get the respective manager in each section to take over both times - why are you offering vouchers to customers if your staff don't even know what they are or how to properly handle them? Continuing the voucher madness, there's a sign you can hang on your door which promises you ”a $10 food-and-beverage voucher each night you say 'no thanks' to housekeeping”. The fine print says that ”if you wish to participate, please hang this on your door before 1:00am”. Well, I did this, and expected to get another $20 worth of vouchers when checking out, but when I asked about this (once again, I'm the one who had to be proactive about asking - spot a theme here?), I was only given one voucher despite having the sign out for both nights I stayed there. I was told because “housekeeping hasn’t been today [the day I checked out] I only get one voucher” - what a nonsensical excuse. If I hang the sign on the door on Friday night and Saturday night and check out Sunday morning, how DOESN'T that entitle me to two vouchers? Oh well, it's probably a moot point anyway - the lone voucher I did receive had an expiry date of the same day (why would I want an extra $10 to spend on the same day I'm checking out? Logic would dictate it would make much more sense to be valid for a month at any QT location in Australia or something similar). There was a long wait for breakfast, involving queuing up for 5 minut
旅先の様々な魅力を発見したいお客様に、Aバイ アディナ キャンベラは最適です。Aバイ アディナ キャンベラは、キャンベラでも指折りの素晴らしい宿泊施設の内の一つです。当施設はキャンベラ駅から6km、キャンベラ国際空港から8kmと、便利な立地です。付近のエリアは、キャンベラ博物館美術館やキャンベラ劇場センター、Hijinx Hotel Canberraなど、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。キャンベラの当施設には、駐車場が併設されており、非常に便利です。滞在に便利な立地のホテルをお探しなら、レビューで立地が好評のこのホテルがお勧めです。
ゲゲスト2023.07.22
From the moment we entered the lift to this hotel, we knew it was something else. The scent of the crisp, bright lobby was warm and inviting. We where greeted with the bubbliest staff, who were ready to accommodate our every need. From check in support, recommendations on eateries and general info on the area, they had every area covered. The rooms where stunning, warm, fresh and comfy. So many small smart elements that topped it off! The best nights sleep, in a dark and noise free room! This stunning hotel made us want to stay in all night and not fulfill our prior commitments. We can’t wait to be back here.
旅先の様々な魅力を発見したいお客様に、ネスト キャンベラは最適です。ネスト キャンベラは、キャンベラの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からキャンベラ駅までわずか6km、キャンベラ国際空港まで7kmと、交通が非常に便利です。付近のエリアには、Hijinx Hotel CanberraやGlebe Park、オーストラリア国立図書館などの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。キャンベラの当施設には、駐車場が併設されており、非常に便利です。滞在に便利な立地のホテルをお探しなら、レビューで立地が好評のこのホテルがお勧めです。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
2024.09.30
No complaints, the room was nice only bad thing noticed was in the little cupboard with the washing machine and dryer there seems to be a-bit dirty which may grow to mould. Other than that, everything was great. In great location and great staff.
We 4 adults shared a 2 bedroom suite on arrival we received a warm welcome from reception staff, . directed to our suite and give keys . This was our first stay at Meriton,we were delighted to enter a spacious light filled airy and very clean apartment, in our opinion our necessary comforts of home away from home. On our arrival and departure our first impression remained, 5 stars! to Yar and Alina at front desk cheers and Thanks, house keeping staff on presentation and cleaning of all items and furniture,Wow! You all set the standard for the hospitality industry
ゲゲストRex&a good night’s sleep. Front desk staff were efficient & courteous. Parking was tight but ok. Foyer was welcome & easy directions to find our room.広々としたベッドルーム&移動する十分な部屋全体が良かった。キャンベラレックスをお勧めします!!
ゲゲストI was really comfortable in the room and the bath towels were big fluffy and so good. I was really pleased I was given a access code so I could get into the building early in the morning excellent service 👍
A friend and I shared a two bedroom apartment at the Sebel the last two nights while visiting Canberra. This is a new hotel about two years old, the main benefit is that it is close to all the main attractions you would want to visit while in Canberra. Also the option of being able to basically share a two bedroom apartment instead of staying in two standard hotel rooms made the trip feel more special. I would definitely stay here again on my next Canberra visit. Only thing missing is that it is predominantly a place to sleep, there is no restaurant or bar at the hotel. Having said this there are plenty of places to eat walking distance to short car rides away. Although we did not make use of it the kitchenette and the washing machine and dryer would come in very handy for longer stays. Also there are three big tv’s one in each bedroom as well as the living room. In case you do feel like some of your own time.
DO NOT STAY HERE. We paid nearly $2000 for the 3 bedroom apartment and it is very obvious that they NEVER get cleaned. They may have ‘cleaners’ employed but they do not clean a single thing. The carpet is absolutely disgusting and if you have a crawling baby do NOT stay in here. The quilts are covered in what looks like poo or blood stains and we had to ask the ‘cleaners’ for new ones but don’t think they will put them back on for you, they will dump them in a pile on the lounge. You get given half the amount of towels you need for the people in the room and the sign says place towels in the shower and they will give you new ones. We had 6 people in our room and had to collect fresh towels from the pool area and they would take ALL 6 and replace it with 3. I don’t understand why a 3 bedroom apartment would have 1 bathroom but the 2 bedroom apartments have 2 bathrooms. We know this as family stayed on the other side and those rooms were slightly better. Our shower was so mouldy and the spa bath is broken, not that I would use it anyway cause I can’t even imagine the crap inside those jets when the entire apartment doesn’t even get cleaned. The shower door doesn’t even close properly ( see pics) so you either let the water pour out on the floor or use hulk strength to slam it shut as it scrapes all the metal. The bathroom door into the bedroom also has to be shut with hulk strength as it also scraped along the floor and gets jammed. Furniture was falling apart, beds, tables, lounges ( see pics) the table leg was about to fall straight off. Basically all the drawers were filled with crap left from the previous person that stayed, maccas coupons, face masks, chocolate and wrappers, a razor. Again I repeat, these apartments do NOT get cleaned. Oh and they give you 2 toilet rolls for a family of 6 and if you pop down to Woolies and buy your own so that you can actually wipe your bum and your family can wipe their bums, don’t leave your packet of toilet rolls near the toilet because the ‘cleaners’ will in fact start taking YOUR own supply of toilet rolls to put on the holders, taking WITH THEM half a roll of toilet paper that wasn’t used. All YOUR own toilet paper. Moving on to the kitchen, the website says fully stocked kitchen but if you were thinking of actually cooking in your oven think again cause 1. You will burn your hands off getting anything out cause there is literally nothing to use and there are also zero trays to actually cook anything on. The website also says fresh tea towels daily but we never had a single new one in 5 days. If you are also thinking you would like the convenience of a private washing machine, don’t bother, it’s broken and not one staff member will tell you and they don’t put a sign on it. There was, however, some tape in the lock section we took a guess that maybe it’s broken or was the tape so it didn’t close shut all the time and go mouldy. Well we opened the laundry liquid drawer and that was full of crap an
ゲゲストYou get what you pay for, so if you want a basic clean place to stay that is in an okay location and has plenty of parking; then this will do. The rooms are small, the tv small and basic, and the bathroom is a little strange (think bathroom on a cruise ship and you get the idea). Staff are excellent, all very helpful. Overall it is worth the price paid, which isn’t much