ホリデイ イン エクスプレス カントン IHG ホテル(Holiday Inn Express Canton - Potsdam)

This hotel is very nice, very quiet, breakfast was great, beds comfy and the room was a nice temperature.

This holiday inn location is so runs down. I arrived around 6pm and noticed tomato sauce on the floor in front of the elevator and on the floor of the elevator. I mentioned it to the clerk at the front desk and when I left the next day at 9am that same sauce was still on the floor. No one cleaned it. I did see a staff member walking around in pajama pants but she was busy with her cell phone so I mentioned it to the person at the front desk again who was different from the person the night before. The walls in the elevator are paneling and are seriously in need of repair. The elevator smells like mildew. The bedroom is also mildewy and run down. Disappointed as my family and I always stay at holiday inn express hotels. This one needs work.

Bed was comfy breakfast was great over all a very nice stay. Place was very clean

I specifically asked for a pet free room or at least one on the top floor (#3). We were given a room on the second floor. When we got off the elevator, the room direction signs did not include room 211-215. Read it sometime-you will see. The toilet lid is very loose-one has to be a contortionist to try and reach the toilet paper. That may be the reason for the loose lid!

Staff was polite, room was clean, and the hotel in general was clean and quiet.

We were dropping off our son at college and we enjoyed our stay here. The room was very clean and staff were great! We will stay here again.

Find it refreshing that the room was tidied up after the first night. Haven’t seen this service since before Covid.

We have stayed here before and appreciate the location, comfort and staff. We are happy to be repeated guests.

This was not our first trip to this location - never been disappointed. The rooms are very clean and comfortable. The pool was closed during our stay. Breakfast had several options and was kept well stocked. We enjoy the wide open view from our hotel window when we stay. We plan to stay twice more in the coming month.