エラーマン ハウス(Ellerman House)

It all began with the warmest of welcome by Marly! We delighted in the well presented, delicious cuisine and the decadent freshly made treats that not only filled the Ellerman pantry but our tastefully decorated, well appointed, peaceful, spacious and most comfortable room too. Efficient, friendly, personalised service from each and every member of staff, including Chef Gordon, Michelle, Yasser, Dickson and Warren, who all made us feel relaxed and at home. The art tour. with Lindsay, woven in South African history of the largest South African private collection ( a gallery of its own ), was extraordinary. Watching the whales whilst eating breakfast, wine tasting whilst over looking the ocean, a walk down the 500 steps to Clifton beach, recommended by Yolanda, and a night time stroll through the garden all added to our exceptional and unforgettable experience of South African hospitality in the splendour of Ellerman House. If you are looking for a holiday, par excellence, look no further, this is it!

This is like entering your home, but with 6star service and ambience! The location is special and even when all eleven rooms are occupied, the space in the garden, around the pool feels like you are on your own. Service from the Ellerman Team is world class and the art collection around the house gives you that feeling of being at home. A “must” is to visit the wine collection….just amazing. If you want the very best from a boutique Hotel, this really is unbeatable.

Recommended by a well travelled friend and without doubt now happy to recommend this to any reader of the following review. We stayed for 5 nights in an Ellerman House Suite and would highlight the following: Location: stunning views overlooking Bantry Bay. About 10mins to transfer to V&A and easy access to both Clifton and Camps Bay. Sitting in the garden, on the terrace, or from your room the sky and sea colours never disappoint Rooms: the House Suite was stunning, again with fantastic views out to see, although we would be confident all the rooms are beautifully presented Food and Beverages: wonderful breakfast served on the terraces along with the evening cocktails and canapés. Dinner menu changed daily and whilst there are fantastic restaurants in and around Cape Town we thoroughly enjoyed dinner on the terrace. Lovely treats in the pantry which are difficult to avoid Facilities: beautiful garden and pool area and we enjoyed the lovely SPA and Treatments, You become mesmerised by the art that is an integral part of the property and it feels like you notice something new every time The Team: they have an aim to make you feel part of the Ellerman Family and they do not disappoint. They get to know you personally without it being too familiar and you can understand why there are so many returning guests. Housekeeping team were outstanding (easily overlooked) and a huge call out to Marilie and Prince (aka King) who as House Managers helped facilitate the wonderful experience and always seemed to be on hand And finally just don’t take my word. It was evident whenever asked where we were staying when out and about and responding with Ellerman House the immediate response was always along the lines of ‘wonderful, beautiful, one of if not the best in Cape Town’. We will be returning and have no hesitation in recommending to anyone thinking of visiting

Without doubt, this is one of the best hotels I’ve ever had the good fortune to experience. I work in a 5-star hotel myself and consider myself fairly exacting when it comes to hotels - but Ellerman ticks all the boxes! I can’t believe it’s taken me nearly 6 months to write this review, but I’ve been trying to think of everything that makes the house so special. Yes, the setting is magnificent. Yes, the food is great and the amenities are spot on. The artwork and art spaces are extraordinary, unique and wonderful, but what REALLY makes Ellerman House great is its people. The staff, and I mean every single staff member you meet, is friendly, welcoming, genuine and unstuffy. You are made to feel like you are guests at their house and it’s really a pleasure to have you. From the driver who not only fetched us at the airport but retuned some clothes I had been foolish enough to leave in my room, to the spa therapists who delivered glorious massages, to the waiters, housekeepers and management, everyone is excellent. On talking to several staff, it transpires that many are long-standing, and all sing the praises of their management and owners, who were apparently very supportive of the staff cohort during lockdown, retaining all staff and resulting in great staff retention and loyalty. Now that I’ve got that high praise out of the way, on to the specifics about the hotel. Rooms are magnificent, well-proportioned and all have on display some of the amazing artwork in the house’s collection. I loved the products they supply and when I use the glorious hand cream that was left on my bed at turndown, I still think of Ellerman! The sea views are unparalleled and the level of comfort is second to none. My daughter loved the 24-hour pantry, filled with delicious treats and snacks! The lounges and shared areas are all beautifully decorated and full of style and taste, yet still comfortable and welcoming. Sundowners on the deck were accompanied by an excellent live singer who set the mood perfectly and made cocktails hour that bit extra special. Don’t leave without visiting the brilliant private art gallery on the property and the sensational wine cellar with its unique design and history. I absolutely adored my stay at Ellerman House, cannot wait to return, and cannot fault it!

Amazing Would get more stars if that was an option. The best hotel staff anywhere!!

Ellerman House is definitely THE place to stay in Capetown. Staff anticipated nearly every whim and responded quickly and professionally for all requests. Nothing was left out. The property is wonderful and beautifully maintained. The art work was beyond belief, its a gallery in its own right. The staff at all levels were warm, friendly, responsive and professional. The tour guides, hotel employees, were highly knowledgeable and great to drive with. We cannot say enough good things about Ellerman house and will defenitely stay there on return to Capetown.

Fantastic property - one of the best I have ever visited. Our stay was more like being a guest in someone's home rather than staying at commercial property. The furnishings and decor (and art) in the hotel were remarkable. And the staff went out of their way to find opportunities to please you. The staff addressed all guests by name, remembered from day to day what plans you had the previous day. Management visited with all guests every morning in the dining room to make sure they were happy with their stay and to come up with ways to make it even more memorable. Overall a great experience.

Hands down this is the best hotel in the Cape in fact South Africa . Our room was spacious with the most stunning ocean view. The food is out of this world ( thanks to Chef Kieran ) their wine menu is one of the best. The staff were so friendly and welcoming , you almost feel like you’re in a beautiful home , rather than a hotel. There are so many beautiful decorated lounges to chill in , and the gardens and pool area are in immaculate condition. If you are interested in art , they offer art tours as they have a huge art collection . And the wine gallery and wine tasting is a must . Zolani did the wine tour and what an enthusiastic , engaging young man he was . The 6pm sundowners on the deck with canapés are all complimentary, we felt like we were on the Italian riviera it was so beautiful. Marlyn was always on hand to make us our special cocktails and chat about the menus. And then the pantry! just the thing if you are feeling peckish , it’s filled with cakes, sweets, biscuits and so much more and you can raid the pantry at any time of the day or night . All in all it was a magical experience and I can’t wait to go back. 2 nights was far too short. Thanks to all the staff for making our stay so special, I can’t wait to come back

We stayed here as our first stop on our honeymoon. Cape Town is an amazing city and we wish we had more time, particularly at the Ellerman House. Unbeatable views, service, food, wine and art. We will be back!