Unlike what the description says, there’s no hairdryer, rooms smell bad and accommodations remain in poor condition
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Aquiles
2023年9月1日
Great location: near the beach, restaurants, supermarket, laundry, money exchange, etc. Great service and safe area. A few minutes drive from the colonial/historical area. Breakfast is ok. Needs improve: more fruits and better breads.
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Maria
2021年12月8日
The location is good. Near the beach and nany places to eat. The hotel has an elevator but the wont let you use it due to covid. Which is odd. We were on the 4th floor so thst was inconvenient. The hotel room over all was nice, spacious and clean. The toilet took a long time to fill but other than that the room was comfortable. The daily breakfast was simple but good
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Verified traveler
2021年9月7日
Though there is alot of potential for the Hotel leftover from the previous ownership either management or current ownership don't care about customer service and occupant comfort.. The elevator did not work during my entire stay, breakfast was a sham with the ants eating better than me as they crawled all over the table and all common areas offered no relief from outdoor humidity while the A/C remained off.. The only bright spots where the spacious rooms and exemplary front desk stewards both day and night...
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Verified traveler
2021年7月27日
The pool was not in operation and could not get a clear answer from staff if it would be accessible in the future. The elevator was not working and we were placed on the 3rd floor and had to carry our bags up 3 flights of stairs. The room smelled funky.
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Verified traveler
2021年7月9日
Good location but staff was rude. There was no hot water.
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Beatriz
2021年12月27日
I love it
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ゲスト
2024年3月20日
¡Servicio fantástico! Localización óptima. El personal del hotel muy atento a cada detalle. ¡Me encantó mi experiencia! Ciertamente si vuelvo a Cartagena de Indias, me volvería a hospedar en el Hotel Oceanía Cartagena.
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Verified traveler
2024年2月21日
Bien. Me he quedado varias veces. Solo recomendar utilizsr toallas chicas en la habitación. Solo tenía grandes