カステリャール・デ・ラ・フロンテラの朝食付きホテル

Disappointed with our stay once we realised that staff took no notice of our requests. Nice room, but marred by the fact that the air conditioning broke, and the hotel staff did absolutely nothing about it. There was also a couple in the room below us smoking **** on their patio, which stunk our room out, (window wide open because air con failed) and again, staff did nothing to stop this. When we complained about the lack of maintainance at check out the following morning, reception staff looked at me in amazement as clearly, she knew nothing about it, even when we told her we'd had no sleep at all and proceded to start to make a phone call ( to maintainance?) but we just walked off to be honest as we were leaving anyway. Average breakfast, no sauna or treatment room. This is one of the reasons we booked this hotel so we could have peace and quiet, and relaxing massages as treats. Poor gym with no air con and sun lounger mats for the pool we realised on the morning we were leaving, were stacked up in the rear of the restaurant, so we never used the pool because I suffer with back and hip problem so cannot lay directly on the hard plastic. We used the L shaped area with comfy cushions at the end of the pool bar to relax but when we came down to sit there on our last day, staff had taken all the cushions away, and put them in a cupboard in the gym area. Needless to say, we retrieved them and made ourselves comfortable. The bar area incidently outdoor was never staffed. Aside from our poor stay at the Exe, we thoroughly enjoyed our evening strolls into the vilage for evening meals, and can highly recommend Restaurante Yerbabuena which serves superb plates and the little pizza place next door but one is lovely The village locals are friendly, prices are low, and we also had a lovely morning at the zoo which is a rescue centre. We were just gutted the tiger cub was only 10 days old, so we couldnt hold her. Would we stay at the Exe again, ? On principle , no, as it seemed hotel staff couldn't have cared less.

トゥガサ カスティージョ デ カスティジャールはカステリャール デ ラ フロンテラの歴史地区にあります。カステリャール城とカステラール動物園までは車でおそよ 15 分です。 このホテルは、アルメナーラ ゴルフ リゾートまで 20.5 km、グアダランケ ビーチまで 21.1 km の場所にあります。自転車レンタルなどのレクリエーション設備を使い、テラスからの眺めをお楽しみいただけます。その他の設備としてこのホテルでは、WiFi (無料)、コンシェルジュ サービス、サイクリングツアー案内所をご利用いただけます。El Aljibeで食事をお楽しみください。また、このホテルのコーヒーショップ / カフェでは軽食を提供しています。バー / ラウンジでお好みのドリンクを召し上がり、喉の渇きを癒してください。朝食ビュッフェを毎日 8:00 ～ 11:00 までお召し上がりいただけます (有料)。ロビーでの新聞サービス (無料)、荷物保管サービス、ランドリー設備をお使いいただけます。全部で 9 室ある冷房完備の客室には薄型テレビが備わっており、ゆったりおくつろぎいただけます。客室ではWiFi (無料)をご利用いただけます。バスルームには、深めの浴槽、バスアメニティ (無料)があります。電話、デスクをご利用いただけます。ハウスキーピング サービスは、毎日行われます。