Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!
My rating of 'very good' takes into consideration the amount we paid to stay here. This was the cheapest of our 12 accommodations in NZ at under £100 equivalent. We actually felt an element of sadness as the hotel has clearly had a much grander past and is suffering now, either through lack of investment or changes in customer demand. We noticed that visitors to Queenstown are in the majority younger people looking for the thrill experiences, so perhaps a hotel on the outskirts of the town originally designed for the more discerning traveller is no longer what people are looking for. The Dining room for example is grandly furnished and has amazing views across the river - you can imagine a fine dining experience here being very popular , but now the restaurant is closed for evening meals and just opens for breakfast. Such a shame. We were advised by email that evening meals were no longer available so we were prepared for that and as there are other places close by it was not a problem for us. Our room was very spacious and had an equally spacious balcony. It was bigger than many other rooms we had in other accommodations. True, it was dated and tired but the bed was comfortable, clean and we slept well. Fresh milk was easily available at reception in a small glass bottle for in room beverages - I prefer that arrangement - the little plastic packets of milk are not environmentally friendly and fresh milk always tastes nicer. The walk/ hall way to the rooms from reception to the 1st floor was in a very poor state - this gives a very poor impression and badly needs redecorating. Breakfast was ok - not amazing, but for the money paid we felt it served its purpose well. The staff we saw were all very friendly and accommodating. There is no lift in the building and the gentleman on reception offered to take our cases up to our room as he could see they were quite heavy. It will be interesting to see what happens with this hotel over the coming years, we do wish the current team well as clearly things are not easy for them at the moment.
“Sudima Queenstown Five Mile” -is in Queenstown, right? The name seems pretty clear. It’s shown as being in “Queenstown Central” which is in central Queenstown, right? The name seems pretty clear on that point too. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants? WRONG. WRONG. “Queenstown Central” is not in central Queenstown. It’s the name of a shopping centre outside of Frankton, next door to the airport, surrounded by massive carparks, supermarkets, K Mart etc and about 50m off the main State Highway 6A. Hence the “Sudima Queenstown Five Mile”, despite the name, is 7.6 km from Queenstown according to Google maps (or a $50+ taxi ride away, as I can tell you from frequent experience) and about as far away from the experience or the convenience of staying in central Queenstown as you can get. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants – in your DREAMS. Having booked in a hurry and taking at face value the name(s) described the reality, we were stuck at this hotel for three nights. On arriving we were given an “underground carpark pass”, meaning that as an elderly couple we had to park 5-10 minutes’ walk away from the hotel in an isolated underground location, walking through deserted carparks late at night or early in the morning. (As we were checking out, we discovered that the receptionist could have simply noted our car registration number and for the duration of our stay we could have parked in the massive carpark immediately outside the hotel door.) We were given Room 223 for our stay, which I found overlooked the massive nearby roundabout on the main State Highway 6A (meaning trucks would be audibly braking at all hours), with a view to K Mart, I went back to the desk and asked for a room away from the Highway. We were moved to Room 214. On entering Room 214, I discovered a woman lying on the bed, semi-undressed, on the telephone. I quickly backed out of the room and went straight down to reception, where I was told, “that’s odd, someone mustn’t have updated the system”. I went back to Room 214, knocked on the door and apologised to the occupants, explaining what had happened. All attempts to find another hotel to stay in were unsuccessful; there were no vacancies at such short notice. We stayed in Room 223, but tried to be out of the hotel as much as humanly possible. I had booked restaurants in Queenstown – full degustation menus with matching wines, for every night we stayed - meaning I couldn’t drive, and we consequently were paying an extra $100-130+ per night to go to dinner and return to the ‘carpark-hotel’. Had the room we stayed in been in a hotel located in central Queenstown then it would have been a pleasant experience, but what we experienced was simply awful. Might the name of both the hotel and the shopping centre mislead people who are booking a stay in Queenstown? I will leave it to you to decide.
旅先の様々な魅力を発見したいお客様に、メルボルン ロッジは最適です。メルボルン ロッジは、クイーンズタウンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はクイーンズタウン空港から約7kmの距離と、非常に便利な場所にあります。TSSアーンスロー蒸気船やWalter Peak High Country Farm、Skyline Queenstownが付近にあります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。クイーンズタウンの当施設のお客様は、駐車場をご利用いただけます。
慌しい一日の終わりには、Holiday Inn Express & Suites Queenstown, an IHG Hotelでおくつろぎください。Holiday Inn Express & Suites Queenstown, an IHG Hotelは、ビジネスでもレジャーでも、クイーンズタウンでの快適な滞在をご提供いたします。当施設はクイーンズタウン空港まで7kmと、移動に便利です。近くにはショットオーバー キャニオン スイングやクイーンズタウン・ヒル・ウォーキング・トラック、クイーンズタウン·NZONEスカイダイブなどがあり、お気軽に楽しい時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。クイーンズタウンの当施設には、併設の駐車場があります。このホテルの清潔度は高いと評判です。このホテルは、カップルに好評です。
慌しい一日の終わりには、コプソーン ホテル アンド リゾート クイーンタウン レイクフロントでおくつろぎください。コプソーン ホテル アンド リゾート クイーンタウン レイクフロントは、クイーンズタウンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からクイーンズタウン空港まで7kmです。Moonlight TrackやQueenstown、Queenstown Hot Air Balloonなど、徒歩圏内に多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、クイーンズタウンの当施設提供の駐車場をご利用いただけます。
ゲゲスト2023.04.23
I stayed here two nights on a Riviera Tour of New Zealand. The hotel consists of different linked buildings. However it is very easy to get lost despite them giving you a map. Our rooms overlooked the gardens unfortunately and not the lake. The rooms were ok. A bit tired and in need of refurbishment. However the beds were comfortable with good quality bedding and pillows. The location of the Hotel is at the top of a very steep hill that leads into Queenstown. The walk up is taxing for older people so be aware. The hotel has the usual facilities of bar, restaurant gym and pool. I can't comment on the gym or pool as we did not have time to use it. The outlook from the hotel is over the lake towards the Remarkable Mountains one of the locations used in Lord of the Rings. It is an absolutely stunning place. Queenstown has lots to do. We took advantage of this. The breakfast was good with hot and cold buffet. Plenty of fresh fruit and pastries as well. A group of us ate in the bar on evening after a tour. Everyone enjoyed their food. Drinks were not to expensive either. The place is a pain to find your way round, so allow time for getting lost when meeting people.