ハンプトン イン-シーダーラピッズ(Hampton Inn Cedar Rapids)

We flew to the US to surprise family. After 36 hours of travel, our check-in woman was very kind and gave us a warm welcome home.

Room was ok outdated. Staff was no where to be found when downstairs to go ask a question at front desk.

The desk attendant was very pleasant, the lobby was clean and decked out for the Christmas season. Our room was clean, comfortable and quiet. My only complaint was a firm mattress, but for one night it was fine. We all have different preferences so not a huge issue. Breakfast was also good with a good selection to appease even the pickiest eater.

I really liked our room, the staff was excellent. The only things that would be an improvement would be an elevator; Otherwise, the staff and accommodations were great.

There was no room cleaning during our stay. We were told it is every other day. There were no towel deliveries. Wee were asked to come get them. Ice machine broken. Spa out of order. Closed missing and staff did not know to tell us it was hidden behind the window curtain. Cost $22 plus a night but performed like $50.

Clean hotel friendly staff. Only complaint was bed was hard as a rock! Even others on our group said same thing.

The room looked brand new like we were the first ones staying in it. Great bfast!

The rooms were dirty. No clean sheets and shampoo and soap. Not enough breakfast for the amount of people staying at the hotel. The service was absolutely horrible. The staff working the counter wouldn’t do their job and not willing to help. Asked for the manager to call to resolve the issue and never heard from them. I would rather sleep in my car than go back.

Was a nice location clean staff were friendly. Bathroom was very small compared to other Hampton Inns we've stayed at in the past.