Great hotel for location. Staff was very friendly. Breakfast was ok but seemed a little disarray. Overall great stay for the price. There was a confusion with my booking however the front desk did fix it quickly and even apologized on behalf of the third party.
My husband and I had our wedding reception and rehearsal dinner at the Hilton Garden Inn, and it was a wonderful experience. The staff were so helpful throughout the entire planning process, and we were so happy with how the day turned out. They made everything very easy for us, allowing us to enjoy our day. The food was delicious and there was plenty of it, along with the beverages we wanted. The hotel staff was very attentive the whole night, making sure everyone was taken care of. Many of our guests commented on how well the night went. The staff went above and beyond to send the hotel shuttle to pick us up on our way to the reception when we ran into transportation issues. My husband and I stayed at the hotel on our wedding night as well. The room was perfect. Everything was clean and well-kept. We were able to rest well after a busy day. The breakfast buffet the next morning was also very good. The Hilton Garden Inn helped us create a memorable wedding day. We'd highly recommend them for weddings and other events.
This hotel is gross. There were so many issues with our stay. The carpet was dirty and nasty. We wore our shoes as much as possible. The room had dust bunnies on the light fixtures, so obviously these were not cleaned. The floor in one of the bedrooms was consistently wet/damp. The window treatments were not all attached to the rods. The light did not work over one of the vanities. The couch had hair all over it. The chair was wedged into a corner, it was also gross with food stains and when we lifted the cushion there was food. The edges of all the rooms had not been vacuumed, as there was food, hair, and lint. The stove was unusable because it was rusted and the side of the refrigerator was splatted with food debris. Some areas of the carpet had stains that looked like blood. The dresser drawers did not all open. There were several various styles of plates and cups. The toaster had mold in it. The back of the televisions were covered in dust so thick that you could write your name. The dust covering the air vents was quite thick. The air conditioner kept switching over to heat mode even though it was 90 degrees outside. All the light shades were dirty, stained and ripped, We were afraid to use the pool based on the conditions of the rooms. The kitchen/lobby area was out of sugar and the staff did not know when more would be available. We asked for the room to be cleaned but were told it gets cleaned on Fridays. We complained again and finally got someone in to sweep and dust. We mentioned our concerns to the front desk and were assured that the details would be handled but when we asked again no one knew what we were talking about. We even showed the front desk photos of our concerns. The steady answer we kept getting was that there would be no repairs because the hotel was set for remodeling. We still paid for decent accommodations and I do not care when or if a remodel will happen the hotel needs to be livable now.
We just stayed here one night because it was really close to the Cedar Rapids airport. The hotel was very clean. In fact when we walked in workers were cleaning around the front entrance and it really didn’t need to be cleaned. Our room was very nice very modern had everything we needed, we left early the next morning around 5 AM and they already had food out and coffee machine that is 24/7. It is minutes from the airport overall a great location. I would recommend this to other people to stay.
It was almost midnight and we stopped here after a terrible experience at another hotel. The gentleman at reception was very helpful and said they had one double room by the pool. At this point many other hotels were fully booked so we decided to stay. He checked us in quickly, told us where to find breakfast and explained how to find the room as the property is quite large. The room was in another building located directly across from the pool and game room. When we arrived there were several families with children running around screaming. By this time it was after midnight and I was annoyed because the area had closed by this time but once I closed the door to the room it was quiet and there was only a minimum noise of people walking in the hallway. The room and bathroom were clean and updated. I would stay here again, just not directly across from the pool/game room if I had the choice.
Parking wasn't the greatest but the room was clean and staff friendly. Bed wasn't the greatest, little hard, but for budget range hotels it was normal. Breakfast was basic but at least included. Pool was broken so we could not use that. May be the only downside.