Stayed here for three nights in August 2023 while visiting Sarajevo and thought it was excellent. The hotel is right in the centre of town, near any number of restaurants and cafes, plus being on the top floors of the building has incredible views from the rooms (including bathrooms which is quite unique). The room and bathroom were spotlessly clean and very comfortable, including the bed which led to excellent sleep. It's also moments walk away from some of the main sights in Sarajevo. The staff really friendly, especially Ane who was super helpful and great to chat to about travel and Bosnia in general. When I arrived at the building, I wasn't sure how to get to the actual reception/hotel because it's only the upper floors, and couldn't see a sign, but just take the lift to the top floor and you come out at reception. The cafe in the hotel seems the place to be for young Sarajevo residents and plays loud music until 23:00 on the dot, which can heard in your room above. Those two minor points aside, I loved my stay here, was quite sad to leave and look forward to hopefully staying again, next visit.
I was part of an organized tour so did not choose this hotel. When I arrived the air conditioning was turned off and the outside temperature was in the high 30's. The room was like an oven. The only person working in the hotel was on Reception and although - she tried to help me nothing worked. I had to open the window at night and hope for the best. It was finally fixed the following day. The room was tiny. There was a fridge installed at the end of the bed but it was impossible to open the door of the fridge because the end of the bed was jammed up against it!! How stupid! Why have a fridge if you can't open the door. The breakfast was very very poor. It was help yourself but there seemed to be nobody coming in to replenish the food ie. bread ran out but nobody came and filled it up. The only choice of coffee was instant. Very little choice and of poor quality. The only good thing about the hotel was the location. BTW - there were notices on the window claiming that there were services such as massages and saunas. When I asked i was told that they had stopped doing them - Again - why hadn't these notices been removed. The whole place needed someone to get a grip everything is done on the cheap.
Hotel is really nice, staff friendly and helpful. Breakfast is plentiful and i have to mention that juice for breakfast is freshly squeezed orange juice and lemonade. Big plus in my eyes. All in all excellent experience and surely if i come back to Sarajevo will visit this hotel again.